Field Service Engineer

Key Responsibilities
Service, Installations & Commissioning

• Attend to equipment breakdowns and conduct technical fault-finding.
• Install, commission, service and repair combustion equipment.
• Perform start-ups, retrofits and equipment modifications.
• Carry out burner modifications and pre-installation testing.
• Compile Bills of Materials for projects.
• Review cabling and installation-material requirements.
• Design control-panel drawings and layouts.
• Liaise with panel builders regarding revisions and approvals.
• Perform on-site start-up and commissioning of equipment.
• Conduct site surveys for new installations.
• Provide remote technical support to clients.
• Conduct client training on installed equipment and systems.
• Complete detailed site reports, COCs and commissioning documentation.
• Perform software downloads, backups and updates after site work.
  
  

Technical & Client Support

• Work on combustion systems including boilers, burners, fuel trains and control systems.
• Diagnose mechanical, electrical and control faults.
• Interpret electrical wiring diagrams.
• Support panel design and installation activities.
• Provide professional on-site and remote technical assistance.
• Assist with equipment training and client support.
• Analyse system data and feedback to support continuous improvement.
  
  

Sales & Commercial Support

• Identify upselling opportunities while on site.
• Support departmental sales targets.
• Participate in technical client presentations.
• Promote maintenance services and Service Level Agreements.
• Prepare quotations, invoices and client documentation where required.
  
  

Minimum Requirements

• B.Tech, B.Eng or National Diploma in Mechanical, Electrical or Electromechanical Engineering.
• Approximately 25 years relevant experience in a related technical role.
• Strong technical understanding of combustion systems and industrial equipment.
• Good fault-finding ability across mechanical, electrical and control systems.
• Ability to interpret electrical wiring diagrams.
• Computer literacy in Microsoft Word, Excel and Teams.
• Valid drivers license.
• Valid passport.
• Willingness to travel nationally and internationally.
• Ability to work independently and as part of a team.
  
  

Advantageous Experience
Experience in any of the following will be highly advantageous:

• Field service or commissioning within the combustion / industrial-services sector.
• Steam and hot-water boiler systems.
• Fire-tube and water-tube boilers.
• Steam generators.
• Pressure vessels.
• Steam and condensate systems.
• Industrial burners and thermal systems.
• Safety-file and handover-documentation preparation.
• SAQCC / Registered Gas Practitioner / Gas License, or currently working toward registration.
• Knowledge of standards such as ISO 9001, ISO 3834, ISO 14001, ISO 45001, ASME Boiler & Pressure Vessel Code, SANS 347 and related standards.
  
  

The Ideal Candidate
The ideal candidate will be technically competent, proactive and confident working on client sites. You should be able to manage multiple technical activities simultaneously, communicate professionally with clients and maintain a strong focus on safety, quality and accurate documentation.

This role will suit someone who enjoys practical engineering, field service, commissioning and solving technical problems in industrial environments.