System Engineer

Company Overview

StraTech is a fintech solutions group company, forming strategic partnerships with our clients, offering end-to-end infrastructure to enable a comprehensive suite of integrated payments, commerce, loyalty and financial services. Our platform enable clients seamlessly to embed financial capabilities into their applications and business processes—driving growth, agility, and long-term value.

Overview:

StratHost, is a specialist cloud solutions company within StraTech, servicing organisations across all industries, whether you need a single managed service or a full cloud transformation.

We are strategically growing and need a Systems Engineer to primarily assist the infrastructure team and other business units to manage external and internal infrastructure and services.

to join our dynamic team. Candidates should have at least 4 years of professional experience as a System Engineer.

Key Responsibilities:

• Collaborate with cross-functional teams to:
• Assist in the installation, configuration, and maintenance of hardware and software systems in office and cloud based.
• Automating systems and solutions.
• Perform routine system updates, patches, and upgrades in office and cloud based.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Assist in managing and troubleshooting network devices, including routers, switches, and firewalls.
• Help maintain network security protocols and access controls.
• Collaborate with senior administrators to optimise network performance and reliability.
• Provide technical support to end-users by troubleshooting hardware and software problems.
• Assist in setting up and configuring user accounts, email, and access permissions.
• Collaborate with the IT helpdesk to resolve user issues in a timely manner.
• Assist in implementing and managing backup and disaster recovery solutions.
• Perform routine data backups and ensure data integrity.
• Participate in disaster recovery drills and testing.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Prepare reports on system performance and incident resolutions.
• Assist in implementing and enforcing security policies and protocols.
• Monitor system logs for security breaches and unauthorised access.
• Participate in security audits and vulnerability assessments.
• Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.
• Assist in evaluating and recommending IT hardware and software purchases.
• Assist with client support and after-hour support.
• Any reasonable requests from management relating to QA testing or practices.

Required Qualifications & Experience:

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. (Or equivalent work experience)

Experienced in the following technologies and tools:

• Linux operating systems (Linux certificates a bonus)
• Atlassian product suite
• Office 365
• Icinga
• Virtualization technologies (e.g., VMware, Hyper-V) (Basic knowledge)
• Terraform and puppet scripting capabilities

Certification:

• AWS cloud practitioner certificate
• Any relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Associate) is a bonus.

General experience, understanding and eagerness to:

• Demonstrate experience in computer systems, networking, and IT infrastructure.
• Basic knowledge of Wazuh and security standards.
• Proficiency in troubleshooting hardware and software issues.
• Good communication and interpersonal skills.
• Ability to work well in a team and independently.
• Strong problem-solving skills and attention to detail.
• Eagerness to learn and adapt to new technologies.

Our Company Ethos:

• Continuous improvement and mastery: Emphasising lifelong learning, pursuit of excellence, and constant up-skilling to stay relevant in a fast-evolving industry.
• Self-care and wellbeing: Advocating for a sustainable balance between work intensity and personal well-being.
• Trust and communication: Valuing open, honest communication, and encouraging trust through transparent dialogue and constructive feedback.
• Ownership and accountability: Promoting taking initiative, taking responsibility for outcomes, and striving for excellence in all endeavours.
• Knowledge sharing and generosity: Encouraging sharing knowledge within the company and externally, fostering growth and empowerment through collaboration.
• Team support and collaboration: Valuing teamwork, mutual support, and a collective commitment to leaving a positive impact on projects and relationships.
• Long-term vision and impact: Focusing on building for the future, ensuring that actions and decisions contribute to long-term success and positive impact.

Our Recruitment Process:

• We aim to make the recruitment process as efficient as possible, keeping you informed every step of the way.
• The first step is an initial conversation with our talent team. During the conversation you will learn more about StraTech and our talent team will hear more about your aspirations and experience.
• The next step will be a 30min online interview with our Dev Manager, which will be a general interview and we will be testing technical experience.
• A technical assignment will be shared for completion and discussion.
• If you go through, you will participate in a 60min technical interview with management members, we prefer an in-person technical interview at our office in Stellenbosch, where you will meet our leadership team.
• Finally, if we are both aligned, we wrap up the process with salary discussions and present you with an offer of employment.
• You are welcome to have an explorative conversation with our talent team by proceeding with the application – we will always make time for interested individuals.

We look forward to engaging with you on this opportunity!

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