Account Manager - Mining Chemicals

Minimum requirements

• A qualification in Business, or Commerce, or Engineering, or Metallurgy, or Chemistry, or Mining, or a related field is preferred for the role.
• Previous experience having worked within the chemical mining and/or water treatment industry supplying mines is essential for this role.
• A background in minerals processing plant operations is preferred but not essential.
• The successful candidate must have excellent relationship-building and negotiation skills as well as be able to provide technical leadership and mentoring.
• Previous experience having managed Key Accounts within the mining industry is essential for the role.
• Experience managing strategic customer relationships and commercial contracts.
• The company is happy to train a graduate Chemical Engineer or Metallurgist or related qual with no or limited experience into the mining and chemical industries.
• Computer literacy in MS Office is essential.

Responsibilities

• Managing and developing large senior Key Accounts within the gold mining industry by providing them with a range of mining chemicals such as Cyanide, Activated Carbon, Flocculants, etc on a national basis.
• Developing, maintaining, and growing strategic customer relationships within the mining sector.
• Protecting and expanding business within existing accounts, identifying opportunities for increased product and service penetration, and ensuring a high level of customer satisfaction.
• Developing account growth plans and customer engagement strategies.
• Maintaining a deep understanding of customer operations, challenges, and future requirements.
• Conducting regular customer visits, business reviews, and performance meetings, at a minimum of once per quarter
• Identifying opportunities to increase sales within existing accounts.
• Developing business cases and commercial proposals supporting growth opportunities.
• Monitoring account performance against revenue and margin objectives.
• Negotiating pricing within approved pricing frameworks and margin guidelines.
• Managing customer contract renewals and commercial agreements.
• Providing expert technical support to customers.
• Creating and executing project work plans and services as appropriate to meet changing needs and requirements.

Salary package, including benefits, is highly negotiable depending on experience gained.

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