Regional Manager - Sea & Air

Key Responsibilities

Regional Strategy & Business Planning

• Analyse internal and external business environments to identify strengths, weaknesses, opportunities, and threats.
• Set regional objectives across all divisions and allocate resources accordingly.
• Drive innovation and customerâcentric processes.
• Implement divisional strategies at regional level.

Leadership & Resource Management

• Establish procedures and standards across all branches.
• Monitor adherence to policy and KPIs.
• Recruit, develop, and retain staff while managing performance and engagement.
• Authorise procurement of resources and oversee staff deployment.
• Conduct annual appraisals and maintain training plans.

Financial & Budget Control

• Plan and forecast regional budgets.
• Monitor monthly P&L and communicate performance against targets.
• Drive profitability, yield per client, and cost reduction initiatives.
• Negotiate contracts to maximise efficiency and ensure compliance.

Business Development & Sales

• Achieve regional sales targets and monitor sales team performance.
• Source leads through industry networks and identify new revenue streams.
• Evaluate profitability of new business and approve proposals.
• Support sales representatives in client visits and negotiations.

Client Relationship Management

• Develop and implement client servicing and retention strategies.
• Build strong client relationships to support growth and loyalty.
• Manage rate increases and improve yield from lowâmargin accounts.
• Resolve client issues and ensure consistent service standards.

Contract Logistics & Warehousing Oversight

• Manage warehouse and contract logistics operations to ensure compliance and KPI achievement.
• Oversee subcontractor performance and ensure costâeffective solutions.
• Support sales and servicing teams in logistics operations.

Reporting & Compliance

• Prepare monthly and quarterly reports on productivity, sales, and servicing.
• Analyse gross profit per client and report on business risks.
• Ensure adherence to policies, procedures, and ISO standards.
• Implement corrective actions and monitor quality improvements.

Ad Hoc Duties

• Undertake additional responsibilities as delegated by senior leadership.

Qualifications

• Grade 12 Certificate.
• FIATA diploma or equivalent 3âyear qualification in Freight Forwarding, Supply Chain Management, Logistics, or Sales & Marketing (NQF level 7).

Experience

• Minimum 10 years in freight forwarding/logistics/supply chain.
• At least 5 years in senior or regional management.

Competencies

• Strategic thinking and business acumen.
• Strong problemâsolving and decisionâmaking ability.
• Financial management and budget analysis skills.
• Proven leadership and stakeholder management.
• Advanced communication, presentation, and negotiation skills.
• Planning, organising, and change management capability.
• Knowledge of freight forwarding, airfreight, seafreight, and contract logistics practices.
• Clientâfocused mindset with commitment to service excellence.

Ideal Candidate

A commercially driven leader with a proven track record in regional management, capable of driving growth, profitability, and client satisfaction across diverse logistics functions.