Branch Manager - Seafreight

Future Careers • Durban, South Africa

1 day ago

Job description

Minimum Requirements:

Grade 12 certificate.
FIATA Diploma or a 3-year freight forwarding-related qualification at NQF Level 7 or equivalent.
Minimum 10 years experience in the freight forwarding industry, including at least 3 years in a middle-management role.
Strong knowledge of freight forwarding practices and processes.
Experience in financial reporting, budgeting, cost control, and profitability management.
Proven leadership, problem-solving, decision-making, and business acumen.
Excellent written and verbal communication skills.
Strong planning, organising, and change management abilities.
Computer literacy, including MS Word, Excel, and VIP.

Key Responsibilities:

Manage and optimise daily branch operations to ensure efficiency, productivity, and excellent service delivery.
Develop and implement branch strategies to achieve business objectives and sustained growth.
Lead, develop, and manage staff performance, productivity, and employee engagement.
Oversee branch budgets, financial reporting, cost control, debtor management, and profitability.
Drive business development, customer retention, and growth of existing accounts.
Build and maintain strong relationships with clients, suppliers, and key stakeholders.
Monitor industry trends, competitor activity, and changes in customs-related legislation.
Ensure compliance with company policies, standard operating procedures, and quality management standards.
Analyse branch performance, prepare monthly reports, and implement corrective actions where necessary.

Ideal Candidate:

A commercially minded and results-driven leader with extensive seafreight and freight forwarding experience, strong financial acumen, and a proven ability to lead teams, strengthen client relationships, and drive operational excellence and profitability.

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