Job description
Duties:
- Develop and implement sales strategies aligned with commercial objectives.
- Take ownership of agreed sales targets and revenue objectives.
- Proactively identify, qualify and convert new business opportunities.
- Develop and maintain a strong and measurable sales pipeline.
- Build and grow relationships with key corporate accounts, agencies, DMCs, PCOs, travel trade partners, event organisers and wedding planners
- Conduct regular sales calls, client visits, presentations, networking and industry engagements.
- Develop strategic account plans and identify opportunities for account growth and repeat business.
- Drive MICE, group, incentive, wedding and events business.
- Conduct client site inspections, familiarisations and hosted experiences.
- Work closely with Revenue Management to align sales activity with demand, pricing, availability and commercial strategy.
- Provide market intelligence, competitor insights and forward-looking sales information to Revenue and senior management.
- Collaborate closely with Marketing to support campaigns, partnerships and brand initiatives.
- Ensure confirmed business is accurately and comprehensively handed over to the relevant operational teams.
- Maintain accurate pipeline, account and client information and provide regular sales reporting and forecasts.
- Monitor sales performance, conversion, room nights, revenue and other agreed KPIs.
Requirements:
- Proven experience in a luxury hospitality sales environment.
- Strong knowledge of corporate, leisure, MICE, groups, weddings, travel trade, DMC and high-end travel markets.
- A demonstrated track record of generating new business and achieving sales targets.
- Strong business development, prospecting, negotiation and closing abilities.
- Experience in strategic account management and developing commercial partnerships.
- Excellent relationship-building and communication skills.
- Strong presentation and negotiation skills.
- The ability to interpret sales and revenue data and translate insights into practical sales activity.
- Experience working with luxury travel advisors, consortia, DMCs and international travel trade partners will be advantageous.
- Experience with Event or similar MICE/RFP platforms.
- Strong commercial awareness and understanding of the full sales cycle.
- The ability to work independently while collaborating effectively with a wider commercial and operational team.
- Willingness to travel locally as required.
- A valid driver's licence.
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