Personal Assistant (Insurance Director)

Our client, an established short-term insurance brokerage in Pretoria East, is seeking an experienced and highly organised Personal Assistant to support one of their Directors. The role requires a mature, discreet professional who is comfortable managing a demanding diary, competing priorities and confidential information with minimal supervision. This is a key support position within the business and would suit someone who takes genuine ownership of their portfolio.

Key Responsibilities

• Manage the Director's diary, appointments and meeting schedule, resolving conflicting priorities proactively
• Act as the first point of contact for the Director, screening calls, correspondence and enquiries
• Manage the Director's inbox, prioritising and flagging urgent matters for attention
• Prepare agendas, board and management packs, take minutes and follow up on action items
• Draft, format and proofread letters, reports, presentations and internal communications
• Coordinate internal and external meetings, including venue bookings, catering and logistics
• Arrange local and international travel, including flights, accommodation, itineraries and visas
• Process expense claims and invoices, and reconcile the Director's credit card statements
• Maintain confidential filing systems for company, personal and HR-related documentation
• Liaise professionally with clients, insurers, service providers and internal staff on the Director's behalf
• Track deadlines, deliverables and compliance dates on behalf of the Director
• Assist with the coordination of company events, functions and client entertainment
• Handle ad hoc personal administration for the Director as required
• Provide support to the broader management team where capacity allows

Requirements

• Minimum of 3-5 years' experience as a Personal Assistant or Executive Assistant supporting senior management or director level
• Matric (Grade 12); a secretarial or office administration qualification advantageous
• Advanced computer literacy in MS Outlook, Word, Excel and PowerPoint
• Proven experience in complex diary management and travel coordination
• Excellent written and verbal communication skills in English; Afrikaans advantageous
• A high level of discretion and proven ability to handle confidential information
• Strong prioritisation skills with the ability to remain composed under pressure
• Ability to work independently, anticipate needs and take initiative
• Valid driver's licence and own reliable transport
• Previous experience within financial services or insurance advantageous

Benefits

• Annual performance-based bonus at the company's discretion
• A stable, professional working environment with direct exposure to executive-level decision making

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