Networking Platform and Observability Engineer (L2)

As a Networking Managed Services Engineer (L2) youll take on a developing engineering role where your main goal is to ensure our clients IT infrastructure and systems remain operational.

Requirements:

• Adhere to IT security measures.
  
• Working knowledge of Ansible and Python is essential.
  
• Proven working knowledge of utilizing monitoring tooling to troubleshoot and recognise event/incident patterns.
  
• Understanding of Cisco and Aruba switching technologies.
  
• Understanding of enterprise wi-fi technologies (at least one of the following is essential Cisco Aruba Meraki).
  
• Understand firewalls and other network tools.
  
• Provide monitoring and related system documentation and diagrams.
  
• Implement or participate in change management procedures for monitoring system architecture changes.
  
• Document network areas to develop network monitoring system diagrams.
  
• Ensure monitoring systems are secure and operational.
  
• Understanding of SD-WAN technologies Fortigate Cisco Meraki.
  
• Identify and investigate risk and vulnerability issues relating to monitoring platforms deployed.
  
• Assist in developing and maintaining standards and procedures (such as naming conventions).
  
• Participate in security investigations and audits.
  
• Review client network policies and recommend monitoring platform changes to match requirements.
  
• Proven experience with deploying network monitoring systems.
  
• Basic understanding of security principles and design.
  
• Excellent customer service skills.
  
• Ability to work independently with minimal supervision.
  
• Familiarity with Linux environment and shell scripting.
  
• Prepare monthly work status reports and update technology-specific documents.
  
• Assist in designing and implementing network monitoring infrastructure.
  
• Basic Cisco device management skills.
  
• Understanding of installing configuring and troubleshooting networking equipment methodology.
  
• Understanding of Layer-2 switching VLANs and access lists.
  
• Basic understanding of routing protocols: OSPF EIGRP (advantageous).
  
• Understanding of OSI Model TCP/IP protocol suite.
  
• Understanding of IP addressing and subnetting routing concepts.
  
• Understanding of switch configuration and VLAN setup.
  
• Understanding of the implementation of SNMP on devices for network management.
  
• Perform troubleshooting between sites and on- net.
  
• Understanding of enterprise-level network design and implementations.
  

Advantageous Skills:

• Understanding of CISO and Fortinet SDWAN.
  
• Knowledge of incident management systems.
  
• Experience within Managed Services environments and teams.
  
• Familiarity with ticketing tools (Service Now 4Me/Xurrent).
  

Qualifications:

• Diploma degree or relevant qualification in IT/Computing (or equivalent work experience).
  
• NETSCOUT Enterprise nGeniusONE Core or Similar is a requirement
  
• Proven working knowledge of enterprise monitoring tools (NetScout LogicMonitor Prometheus Grafana) Essential
  
• Proven experience in producing monthly networking status and statistics reporting Essential
  
• Proven experience in utilizing network monitoring tools for governance asset tracking and management - Essential
  
• CCNA Enterprise - Essential
  
• CCNP Enterprise - Advantageous.
  
• Cisco DevNet Associate - Essential
  
• FortiNet NSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous
  
• ITILv4 or relevant ITIL certification (Foundation Level)
  
• Certified Wireless Network Professional (CWNP) - Advantageous
  
• Certified Wireless Network Expert (CWNE) CWNA or CWNP Advantageous
  

Required Skills:

CCNA Ansible Python Fortinet SD Wan

Employment Type : Full Time
Experience: years
Vacancy: 1