Graduate - Junior Support Analyst

Job Description

Manufacturing and distribution run on people who show up when something breaks. As a Junior Support Analyst, you'll be the first line: troubleshooting, documenting, and resolving issues for the customers who run their business on Syspro.

Manufacturing and distribution run on people who show up when something breaks. As a Junior Support Analyst, you'll be the first line: troubleshooting, documenting, and resolving issues for the customers who run their business on Syspro.

Job Requirements

What you'll do

• Log, triage, and resolve support tickets for Syspro ERP customers
• Reproduce issues, test fixes, and escape what needs deeper technical input
• Build working knowledge of Syspro modules across finance, inventory, and production
• Turn repeat issues into knowledge-base articles that save the next analyst time
  

What you need

• A relevant diploma or degree, completed within the last two years
• Clear, patient communication, especially under pressure
• Curiosity about how ERP systems hold a business together
• No prior Syspro experience required. We'll train you
  

Because of Syspro, True Pros stop firefighting and get back to running their business. This program is how you become one of the people who makes that possible.

Job Benefits

• Free Barista Coffee Daily
• Gym Facilities
• Free Daily Lunch
• Free Fruit on a Tuesday & Thursday
  

Salary

200000 - 200000 ZAR (yearly)

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