Head, Information Technology Portfolio, Employee Experience
Job Description
To provide IT Strategic leadership in defining/reviewing, delivering and realizing the End User Productivity strategy (as part of SBG Technology Employee Experience function), that encompasses Desktop and Remote Workforce Enablement Services, within the context of continuously delivering a superior digital experience for SBG workforce.
To deliver the portfolio technology mandate across the Group, overseeing delivery execution in country and shared execution, as part of modernizing end-user device enablement, security, modern work & management, with the consequence of driving continuous improvements in digital experience and security posture for SBG.
To manage and take ownership of the fit-for-purpose portfolio technology toolbox throughout the full life cycle. Accountable for the end-to-end delivery and availability of IT services to support the specific Business Unit/Area in partnership with other Group IT role players. Support business with total cost and information security risk management. Engagement with a spectrum of business and senior leadership to facilitate decisions and positive outcomes for the Bank
Qualifications
- First Degree in Information Studies or Information Technology
- 8 – 10 Years knowledge of domain appropriate technology strategies. Proven application of service management processes and frameworks
- 8 – 10 Years knowledge of domain operations, and understanding of ecosystems and suppliers and broad technical knowledge of the technology, solutions and service catalogue consumed by countries
- 8 – 10 Years experience with Desktop virtualization and Secure Remote Access & Connectivity
- 8 – 10 Years Endpoint Device Management (across multiple Oss & OEMs) experience, considering Employee Journeys & Personas and Digital Experience Management
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