Events Lead

Duties

• Manage and convert conference, MICE, group and private event enquiries.
• Develop new business opportunities and build strong relationships with corporate clients, agencies and event partners.
• Conduct client meetings and professional hotel site inspections.
• Prepare compelling proposals, quotations and presentations.
• Negotiate rates, packages and contractual terms within approved guidelines.
• Maximise revenue through upselling accommodation, food & beverage and ancillary services.
• Manage the event sales pipeline and ensure enquiries are followed up within agreed turnaround times.
• Coordinate Function Sheets/Event Orders and ensure all event requirements are accurately communicated.
• Lead and participate in weekly operational meetings to ensure effective event planning and execution.
• Work closely with Revenue, Sales, Food & Beverage, Front Office, Finance and Operations teams.
• Manage group accommodation requirements and special event bookings.
• Monitor conversion, revenue and sales performance and prepare regular reports.
• Ensure all events are delivered seamlessly, professionally and in accordance with 5* standards.
• Proactively identify opportunities to increase revenue and develop new markets.
• Build and maintain long-term relationships that generate repeat and referral business.
• Resolve client queries and concerns professionally and proactively.

Requirements

• Minimum 4 years' experience in a Conference & Events, MICE, banqueting, sales or similar role within a 4 / 5* hospitality environment.
• Proven track record in event sales, business development and client relationship management.
• Strong commercial and revenue awareness.
• Excellent organisational and time-management skills.
• Exceptional attention to detail.
• Strong negotiation, presentation and communication skills.
• Excellent written and verbal communication abilities.
• Demonstrated ability to manage multiple events, deadlines and competing priorities.
• Strong understanding of conference, events and group accommodation operations.
• Proficiency in relevant hospitality systems and Microsoft Office.
• A valid driver's licence and own reliable transport will be advantageous.

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