IT Assistant

Role Overview

Our Client is looking for an energetic and reliable IT Assistant to join our technical support team. In this hands-on, entry-level role, you will provide primary day-to-day support to Information Technologists by moving equipment, maintaining work areas, conducting basic inspections, and assisting with routine hardware tasks.

Key Responsibilities

• Technical & Operational Support:

  • Assist Information Technologists with routine troubleshooting and daily technical tasks.

  • Collect hardware, replacement parts, tools, and equipment from the IT storeroom.

  • Transport, carry, and position tools, materials, and IT hardware as required.

• Facilities, Equipment Care & Inspections:

  • Conduct regular departmental inspections across premises to identify and report visual damage or defects on IT equipment.

  • Clean and maintain IT equipment and designated technical work areas across all departments.

  • Maintain the cleanliness and organization of the IT storeroom fortnightly.

  • Clear, clean, and safely store all tools and equipment after job completion.

• Inventory & Asset Management:

  • Assist with monthly stock counts and promptly report any discrepancies.

• Health, Safety & Housekeeping:

  • Adhere to Occupational Health and Safety (OHS) procedures and relevant Standard Operating Procedures (SOPs).

  • Maintain personal hygiene, wear required Personal Protective Equipment (PPE), and ensure safe working environments free of hazards.

Requirements & Qualifications

• Education: National Senior Certificate (Matric) or equivalent (NQF Level 4).

• Experience: 1 year of experience in an IT or technical support environment is advantageous.

• Technical Knowledge: Basic foundational knowledge of common IT tools, hardware, and equipment.

• Licence & Mobility: Valid RSA Driver’s License with own reliable transport.

Key Competencies & Physical Requirements

• Physical Capability: Ability to lift heavy objects and comfortable working at heights.

• Technical Aptitude: Practical mindset with strong attention to detail and accuracy.

• Communication: Good verbal and written communication skills in English, active listening, and the ability to provide clear technical feedback.

• Work Ethic: Strong time management, adaptability, and safety consciousness.

POPIA & Application Disclaimer: Please be advised that should you not receive any communication from our consulting team within two weeks of your submission, you may accept that your application has been unsuccessful on this occasion. By applying for this vacancy, you explicitly consent to Aspire Recruitment processing and safely storing your personal information on our database in strict accordance with the Protection of Personal Information Act (POPIA), ensuring we can seamlessly consider you for similar future career prospects. #J-18808-Ljbffr