Inbound Order Processing Representative

Our client is looking for an Inbound Order Processing Representative to support their established dealer network by handling incoming orders, assisting dealers with product inquiries, and ensuring a smooth ordering process. The role is primarily inbound, as they already have an active network of dealers. In addition to processing incoming orders, the candidate will have the opportunity to earn additional commissions by proactively contacting existing dealers to promote products, generate more sales, and build stronger business relationships.

Schedule:

Monday - Friday, 9:00 AM - 6:00 PM ET, with 1 hour unpaid break (40 work hours per week)

Responsibilities:

• Handle inbound calls and inquiries from existing dealers.
• Receive, process, and accurately record product orders.
• Provide product information and assist dealers with their purchasing needs.
• Follow up with dealers regarding orders, product availability, and sales opportunities.
• Proactively call the existing dealer list to promote products and generate additional sales.
• Build and maintain positive relationships with dealers.
• Identify opportunities to upsell products and increase order volume.
• Maintain accurate records of orders, customer interactions, and sales activities.

Qualifications:

• Excellent verbal communication and customer service skills.
• Strong attention to detail and accuracy when processing orders.
• Comfortable handling inbound calls and making outbound sales calls.
• Sales-oriented, proactive, and motivated to earn commissions.
• Ability to build rapport and maintain professional relationships with dealers.
• Previous experience in sales, order processing, customer service, or call center operations is preferred.

Compensation Structure

The role is primarily focused on taking orders from existing dealers, but candidates who actively reach out to the dealer network and generate additional sales can earn more through commissions.

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

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