Job description
Paarl, South Africa | Posted on 12/10/2026
- Manage customer interactions, complaints and requests
- Optimize selling space and drive replenishment to ensure stock availability
- Conduct floor walks to ensure housekeeping disciplines are adhered to
- Store Profitability o Sales -
- meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges, trends and opportunities to drive continuous improvement
- Store Disciplines & Productivity
- Ensuring that monthly store audit benchmarks are achieved and improved upon
- Effective stock control and stock management
- Effective cash handling procedures and controls
- Lead, develop and retain team members
- Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR
Requirements
Job Specifications
- Grade 12
- Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)
- Wellness on-the-job Store Leader training
- A genuine interest in health and wellness - brand ambassadors
- Fully computer literate o Strong written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
- Admin qualification - a retail management diploma or degree would be advantageous
- Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
- A genuine interest in health and wellness - brand ambassadors o Fully computer literate o Strong written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
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