Remote Case Manager - Social Services

About the Role

Our client is seeking an experienced and dedicated Remote Case Manager to deliver comprehensive social services to individuals and families across various communities. This fully remote position allows you to provide essential support, advocacy, and resource coordination from your home office. You will work with clients to assess their needs, develop personalized action plans, and connect them with vital community resources, all through digital platforms. This role requires a high degree of autonomy, exceptional communication skills, and a deep commitment to client well-being, contributing to positive outcomes for those needing assistance in the Western Cape region and beyond.

Key Responsibilities

• Conduct comprehensive client assessments remotely to identify social, economic, and health-related needs.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Connect clients with appropriate community resources, including housing, employment, healthcare, and educational services.
• Provide ongoing support, advocacy, and counseling through virtual channels.
• Maintain accurate, detailed, and confidential client records in accordance with organizational policies.
• Collaborate effectively with team members and external service providers via digital platforms.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field.
• Minimum of 4 years of experience in case management or social services.
• Proficiency in using virtual communication tools (e.g., Zoom, Teams) and case management software.
• Strong understanding of social service systems and resource availability.
• Excellent assessment, problem-solving, and interpersonal skills.
• Ability to work autonomously and manage time effectively in a remote setting.

Benefits

• Competitive salary and remote work flexibility.
• Comprehensive health and wellness benefits package.
• Opportunities for continuous learning and professional development.
• Supportive virtual team environment and management.
• Make a substantial impact on individuals' lives from Stellenbosch.

#J-18808-Ljbffr