Solutions Consultant

Role Purpose

The Solution Consultant is responsible for supporting our sales success by delivering outstanding interactions with customers and prospects, every time, helping us to grow our revenues and reduce churn.

The Role Responsibilities

Through expert knowledge of AOM, ControliQ, CaseworkiQ & WorkiQ, support the sales team in achieving group sales targets and developing the sales pipeline.

This will include the following:

• Prospect discovery calls
• Product demonstrations
• Health Checks
• Proof of Value
• Quantitative analysis of prospect / customer data
• Written & verbal Customer & Prospect playback
• Data Analysis

Provide effective solution design around all opportunities including:

• Scope, Shape & Size of opportunity
• Stakeholder Engagement
• Data Flow & Integration
• Value & Benefits Assessment
• Planning Solution Design
• Delivery Handover

Skills and Qualifications

• A proven, demonstrated knowledge of Operations Management and Planning approaches, the use of software in support of these disciplines and the benefits both bring to customers
• An analytical, scientific mind-set having the capability to deliver simple solutions to overcome complex problems
• Stays abreast of advances in the ActiveOps product suite & methodology, with the ability to recommend the right solution matching the client's requirements and capabilities
• Maintain a broad knowledge of supporting technologies for example AI, Machine Learning, API's - staying abreast of new on-premises and SaaS technologies and their impact on Enterprise clients
• Knowledge of IT infrastructure with the ability to provide potential clients with an overview of the considerations and choices for installation of the ActiveOps product suite
• You have that great blend of technical, personal and relationship building traits that don't major too heavily in one area - you need to be forthright but thoughtful.
• The ability to understand, interpret and articulate complex concepts to technical and sometimes non-technical audiences - ensuring you capture their interest, get buy-in and motivate them to act.
• A process orientated approach to be creative and flexible but practical and within given product parameters
• A proven track record in assuming a trusted advisor capacity with within existing and new accounts
• Exceptionally bright, articulate and at home in a hands-on, fast paced, unstructured environment
• Able to work independently and remotely based where required
• Authoritative - someone who backs up their answers with reasoning
• Excellent communication skills

#J-18808-Ljbffr