Hospitality Co-ordinator (Ticketing) - Green Point, Cape Town

SUMMARY:
The Hospitality Co-ordinator (Ticketing) is responsible for administration, suite allocation, daily booking sheet management, customer relations, and event ticket reconciliations.

POSITION INFO:

Hospitality Co-ordinator (Ticketing) - Green Point, Cape Town An exciting opportunity for a detail-oriented professional with an accounting background to manage suite ticketing, administration, and events.

About Our Client

The client operates within the Hospitality and Stadia Division. The division manages hospitality events, suite inventory, agent bookings, and venue processes.

The Role: Hospitality Co-ordinator (Ticketing)

The Hospitality Co-ordinator (Ticketing) is responsible for administration, suite allocation, daily booking sheet management, customer relations, and event ticket reconciliations. The role ensures smooth operational, financial, and event coordination processes across hospitality events.

Key Responsibilities

• A minimum of 3 years of work experience in administration, ticketing, and accounting processes within a streamlined environment.

• Process daily bookings, manage suite inventory, and maintain booking sheets critical to finance and operations.

• Follow up on outstanding payments, prepare daily sales reports, and handle ticket distribution.

• Prepare ticket reconciliations, monthly agent commission reports, invoices, purchase orders, e-requisitions, and travel/credit card expense claims.

• Manage smaller events below 150 pax, suite renewal processes, driver requests, and keep event calendars up to date.

• Respond to customer enquiries within a 12-hour response window and build relationships with key clients.

• Implement and manage suite/area checklists, health and safety guidelines, and host suites as required at events nationwide.

About You

• Minimum 3 years of work experience.

• Relevant tertiary qualification.

• Solid hands-on experience with large supplier accounts in a pressurised environment.

• Accounting background with strong excellent excel and numeracy skills, plus the ability to interpret spreadsheets.

• Strong project administration, time management, analytical, and problem-solving skills.

• Excellent communication skills with staff at all levels.

• Dynamic, detail-oriented go-getter and team player.

• Own transport is essential.