Junior Restaurant Manager

Key Responsibilities - Assist with the day-to-day management and operations of the business. - Support the implementation and maintenance of operational procedures and standards. - Monitor staff performance and assist with staff coordination and supervision. - Ensure excellent customer service and handle customer queries or complaints professionally. - Use Pilot Software to perform relevant operational and administrative tasks. - Assist with daily reporting, record-keeping, and general administration. - Monitor operational activities and report any issues to senior management. - Ensure compliance with company policies, procedures, and franchise requirements. - Assist with stock control and other operational duties, where applicable. - Maintain a professional and productive working environment. - Perform any additional duties reasonably required by management. Minimum Requirements - Previous experience in a franchise environment is essential. - Previous junior management, supervisory, or team leader experience will be advantageous. - Experience using Pilot Software is essential. - Good computer literacy and administrative skills. - Strong communication and interpersonal skills. - Good organisational and problem-solving abilities. - Ability to work independently and as part of a team. - Strong attention to detail and a high level of accuracy. - A professional attitude, with a strong sense of responsibility and accountability. - Willingness and ability to work shifts. Working Hours The successful candidate must be available to work one of the following shifts: - Morning shift: 08:0016:00 - Afternoon/evening shift: 16:0022:00 Shift allocation will be determined by operational requirements. Training and Assessment - The successful candidate will be required to complete two weeks of training. - The training period will be unpaid, with transport costs covered by the company - Candidates will also be required to complete an online assessment as part of the recruitment and selection process.