Administrative Assistant - Services
Job Title: Administrative Assistant
Location: Faerie Glen in Pretoria
Remuneration: Based on Qualifications & Experience
Our client is looking for an Administrative Assistant to join their team based in Faerie Glen in Pretoria. The role is responsible for customer and contract administration, invoicing and payment follow-up, reconciliations, vendor coordination, stock and asset control, SIM card and software licence management, customer portal administration, order processing, travel and courier arrangements, fleet administration, and accurate recordkeeping and reporting.
Additional duties include coordinating equipment repairs, supporting Internet Service Provider orders and connection failure monitoring and reporting, assisting with reception and the creation of technical support tickets, preparing time-and-attendance reports, and providing general HR administration.
The ideal candidate is highly organised, detail-oriented and service-focused, with strong follow-through and the ability to manage multiple priorities accurately and efficiently.
Must have Own reliable transport and a valid license.
Required Qualifications & Experience:
- Matric Certificate
- 3 to 5 Years of work experience in an administrative role, ideally in a ISP Service Provide, finance or telecommunications environment
- Proficiency using MS Office Suite
- Strong numeracy and accurate data-capturing ability
- Own reliable transport and valid license
Duties & Responsibilities:
- SIM Card Management
- Equipment repairs
- Travel arrangements
- Invoicing
- Quotations
- Debit orders
- Statements
- Recons
- Vendors
- Stock Management
- Administration
- Manage Customer Sites and Users inside the Access Track Online Portal
- Fleet Management
- New Orders
- Office 365 management
- Office 365 License management (Cloud on Demand)
- ISP Management and Follow-up
- Link Monitoring with IT service provider
- Axxess & Flick Switch
- Stand in for Receptionist
- ThreatDown License Administration
- Drop Suite Backup Administration
- Time & Attendance Reports and Management
- HR Administration