Aftermarket Sales Represenative

About the Role:

We are looking for an experienced and motivated Aftermarket Sales Representative to join our team in Mthatha.

The successful candidate will be responsible for growing aftermarket sales, developing new business, maintaining strong relationships with existing customers, and promoting a range of products and services within the material-handling industry.

Key Responsibilities:

• Promote and sell aftermarket products and services, including:
  • Parts and accessories
  • Forklift rentals
  • Service contracts
  • Tyres
  • Driver training
  • Load testing
  • Engineering services
• Achieve monthly and annual sales, growth and profitability targets.
• Identify and develop new business opportunities through cold calling, customer visits and networking.
• Maintain and grow relationships with existing customers.
• Visit customer sites to understand their needs and identify opportunities for additional products and services.
• Provide customers with information on products, pricing, availability and suitable solutions.
• Prepare quotations and sales agreements and ensure orders are processed correctly.
• Promote rental solutions and achieve short- and long-term rental targets.
• Ensure customers receive excellent service and that queries and problems are resolved promptly.
• Identify opportunities to increase market share and grow the customer base.
• Maintain accurate customer records and complete all required administration.
• Prepare sales and customer reports when required.
• Work closely with other departments to ensure smooth service delivery.
• Assist with stock-taking when required.
• Keep up to date with products, services and industry developments.

Minimum Requirements:

• Grade 12 / Matric
• Valid Code 8 / EB driver's licence
• Previous experience in a sales or aftermarket sales role.
• Experience within the material-handling, forklift, automotive, equipment or related industry will be highly advantageous.
• Proven track record of achieving sales targets and developing new business.
• Strong customer relationship and communication skills.
• Good computer and administrative skills.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Professional, reliable and customer-focused approach.

Ideal Candidate:

We are looking for someone who is:

• Results-driven and commercially minded
• Confident with new business development and cold calling
• Strong at building and maintaining customer relationships
• Technically minded with an understanding of equipment or material handling
• Proactive and able to identify sales opportunities
• Well organised and able to manage multiple customers and priorities
• Professional and confident when dealing with customers at all levels

Industry Experience:

Experience in forklifts, material handling, equipment rental, automotive aftermarket, industrial equipment or related technical sales will be advantageous.