Senior Field Service Technician - Industrial Automation

About the Role

Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and experienced Senior Field Service Technician to join their dynamic team in **Johannesburg, Gauteng**. This role is crucial for ensuring the optimal performance and longevity of sophisticated machinery and control systems for a diverse clientele across various industries. The ideal candidate will possess a strong technical aptitude, exceptional problem-solving skills, and a commitment to delivering outstanding service. You will be instrumental in diagnosing, repairing, and maintaining complex equipment, often under tight deadlines, requiring meticulous attention to detail and a proactive approach to service delivery. This position offers a fantastic opportunity to work with cutting-edge technology and contribute significantly to the operational efficiency of our clients' businesses within the **Johannesburg** region and surrounding areas. This is not just a maintenance job; it's about providing critical technical expertise that keeps industries running.

Key Responsibilities

• Diagnose, troubleshoot, and repair mechanical, electrical, and software issues on a wide range of industrial automation equipment, including PLCs, HMIs, robotics, and conveyor systems.
• Perform routine preventive maintenance and calibration services according to established schedules and specifications.
• Install, commission, and test new equipment, ensuring seamless integration into existing production lines.
• Provide on-site technical support and training to client personnel, empowering them to operate and maintain equipment effectively.
• Read and interpret complex technical manuals, blueprints, schematics, and diagnostic reports.
• Document all service activities, including repairs, maintenance, and parts used, in a clear and concise manner.
• Adhere to all safety regulations and company policies while on client sites.
• Collaborate with the engineering and sales teams to identify customer needs and provide appropriate solutions.
• Manage service inventory and company vehicle effectively.

Requirements

• A National Diploma or higher in Electrical Engineering, Mechanical Engineering, or a related technical field.
• A minimum of 5 years of hands-on experience in field service, specifically with industrial automation systems and equipment.
• Proficiency in troubleshooting PLC logic (e.g., Siemens, Allen-Bradley), VFDs, servo drives, and robotic systems.
• Strong understanding of electrical schematics, mechanical drawings, and pneumatic/hydraulic systems.
• Excellent diagnostic and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to interact professionally with clients at all levels.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Willingness to travel within the **Johannesburg** region and occasionally beyond as required.
• A valid driver's license is essential.
• Experience with SCADA systems and HMI programming is a plus.

Benefits

• Competitive annual salary package.
• Performance-based bonuses.
• Comprehensive health insurance and retirement plan.
• Opportunities for professional development and advanced technical training.
• Company vehicle for business use.
• A supportive and collaborative work environment.
• The chance to work with leading-edge automation technologies in a crucial industry sector within **Johannesburg, Gauteng**.

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