Community Care Coordinator

About the Role

Our client, a well-established community services provider, is looking for a proactive and organised Community Care Coordinator to manage and enhance support services for residents in Port Elizabeth, Eastern Cape . This role is crucial in ensuring seamless delivery of care, facilitating communication between clients, families, and service providers, and coordinating various community-based programs. You will be instrumental in identifying client needs, developing care plans, and connecting individuals with the appropriate resources to improve their quality of life. The position requires a blend of administrative acumen and interpersonal skills, with a commitment to fostering a supportive environment within the Eastern Cape community. This role offers a hybrid working model, combining the benefits of in-person interaction with remote flexibility.

Key Responsibilities

• Assess the needs of community members and develop personalised care and support plans.
• Coordinate the delivery of a range of community services, including health, social, and educational support.
• Liaise effectively with clients, families, caregivers, and external agencies to ensure cohesive service provision.
• Organise and facilitate community outreach programs and support groups.
• Maintain accurate client records, progress notes, and service utilisation data.
• Manage referrals and ensure timely follow-up for all allocated cases.
• Monitor the effectiveness of care plans and make necessary adjustments in consultation with clients and stakeholders.
• Identify gaps in service provision and contribute to the development of new initiatives.
• Ensure compliance with all organisational policies, procedures, and relevant legislation.

Requirements

• Proven experience in community services, social work, or a related field, preferably within Port Elizabeth or the surrounding Eastern Cape region.
• Strong understanding of social determinants of health and community support systems.
• Excellent organisational, planning, and time management skills.
• Exceptional interpersonal and communication abilities, with the capacity to engage diverse populations.
• Experience in case management and care planning.
• Proficiency in using database systems and standard office software.
• Ability to work independently and collaboratively within a team.
• A relevant qualification in social sciences, community development, or health-related fields is preferred.
• A driver's license and willingness to travel within the community are essential.

Benefits

This hybrid role offers a competitive salary and the opportunity to make a significant impact within the Port Elizabeth community. Our client provides a supportive work environment with opportunities for professional growth and ongoing training. You will benefit from a structured approach to case management and a collaborative team culture. Enjoy the flexibility of a hybrid work arrangement, balancing home-based tasks with essential community engagement. This position is ideal for individuals passionate about social impact and committed to enhancing community well-being in the Eastern Cape .

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