Remote Senior Community Support Manager

About the Role

Our client, a leading provider of social support services, is seeking a highly motivated and experienced Senior Community Support Manager to join their dynamic team. This is a fully remote, permanent position, offering flexibility and the opportunity to make a significant impact from anywhere in South Africa. You will be instrumental in developing, implementing, and overseeing community outreach programs designed to enhance the well‑being of vulnerable populations. This role requires a deep understanding of social care principles, excellent leadership skills, and a passion for community development. You will work closely with program coordinators, volunteers, and external stakeholders to ensure the effective delivery of services and support within the **Stellenbosch** region and beyond. The ideal candidate will be a strategic thinker with a proven track record in managing complex social programs and fostering strong community relationships.

Key Responsibilities

• Develop and execute strategic plans for community outreach and engagement initiatives.
• Manage and mentor a team of community support officers and volunteers, fostering a collaborative and high‑performing environment.
• Oversee the budget and resource allocation for various community programs, ensuring fiscal responsibility and program effectiveness.
• Build and maintain strong partnerships with local government agencies, non‑profit organizations, and community leaders.
• Monitor and evaluate the impact of programs, using data to drive continuous improvement and report on outcomes to senior management.
• Ensure compliance with all relevant regulations and ethical standards in the delivery of social care services.
• Lead the development and implementation of new support initiatives based on community needs assessments.
• Facilitate training sessions and workshops for staff and community members.
• Act as a primary point of contact for complex case management and crisis intervention.

Requirements

• A relevant degree in Social Work, Psychology, Community Development, or a related field.
• A minimum of 5-7 years of experience in community development, social work, or program management, with at least 2 years in a leadership role.
• Demonstrated experience in managing remote teams and working in a remote‑first environment.
• Strong understanding of the social landscape and challenges within **South Africa**, particularly the **Western Cape**.
• Excellent interpersonal, communication, and negotiation skills.
• Proficiency in data analysis and reporting tools.
• Ability to work independently, manage time effectively, and meet deadlines.
• Proven ability to develop and maintain strong stakeholder relationships.
• Experience in grant writing and fundraising is a plus.

Benefits

This remote position offers a competitive salary package, comprehensive health insurance, opportunities for professional development and continuous learning, and a supportive team culture. You'll have the flexibility to work from home and contribute meaningfully to the well‑being of communities across **South Africa**. Our client is committed to fostering an inclusive and equitable work environment.

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