Senior Catering Operations Supervisor

About the Role

Our client, a premier catering and event services company located in Nelspruit, Mpumalanga , is seeking a dedicated and experienced Senior Catering Operations Supervisor. This role is essential for overseeing the successful execution of catering events on-site, ensuring client satisfaction and operational excellence. You will lead a team of catering staff, manage event logistics, and uphold the company's high standards for food quality and service. The ideal candidate is a hands‑on leader with a strong work ethic and a passion for hospitality. This position requires your physical presence to effectively manage and supervise all catering activities within the Nelspruit region.

Key Responsibilities

• Supervise and coordinate all aspects of on-site catering event execution, ensuring seamless service delivery.
• Lead and direct catering teams during events, providing clear instructions and support.
• Ensure adherence to established service standards, presentation guidelines, and client specifications.
• Manage event setup and breakdown, including décor, equipment, and service stations.
• Monitor food and beverage service, ensuring quality, timeliness, and guest satisfaction.
• Conduct pre-event briefings with staff and post-event debriefings to address performance and feedback.
• Maintain inventory of service equipment and supplies, reporting any needs for replenishment or repair.
• Ensure compliance with all health, safety, and sanitation regulations during events.
• Assist in training new catering staff on service protocols and company standards.
• Act as the primary on-site point of contact for clients and venue representatives during events.

Requirements

• Minimum of 4 years of experience in a supervisory role within the catering or hospitality industry.
• Proven ability to manage and lead teams effectively in a high-pressure event environment.
• Strong understanding of event logistics, food service, and guest relations.
• Excellent organizational and time management skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules.
• Good communication and problem-solving skills. A keen eye for detail and a commitment to maintaining high service standards.
• Must be physically fit and capable of performing the duties of the role on-site in Nelspruit, Mpumalanga.
• A passion for hospitality and a customer‑centric approach.
• Previous experience with specific event types (e.g., corporate, weddings) is a plus.

Benefits

• Competitive remuneration package.
• Opportunities for career advancement within a growing company.
• Comprehensive medical and retirement benefits.
• Generous paid time off.
• A stimulating work environment focused on delivering exceptional events.
• Employee discounts on company services.

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