Branch Manager

SUMMARY:
Branch Manager - Nelspruit

POSITION INFO:
Our reputable client within the battery distribution and wholesale sales industry is seeking a highly experienced, commercially driven and results-oriented Branch Manager to oversee the sales, operational and financial performance of their Nelspruit branch. The successful candidate must have extensive senior sales management experience, strong leadership capabilities, proven inventory management experience, and excellent financial and commercial acumen. This position requires a mature, proactive, and hands-on individual who can take full ownership of branch operations, lead and motivate teams, drive sales growth, manage customer relationships and ensure the branch consistently achieves its operational and financial objectives. Purpose of the Job: To manage the overall performance, profitability, and daily operations of the Nelspruit branch, including sales management, staff leadership, inventory oversight, customer relationship management, financial controls and operational efficiency. Requirements: Relevant qualification in Sales Management, , Business Administration or a related field (ESSENTIAL) Minimum 10 years' senior sales and sales management experience (NON-NEGOTIABLE) Minimum 7 years' team management experience (NON-NEGOTIABLE) Minimum 7 years' inventory management and stock oversight experience (NON-NEGOTIABLE) Fluent Afrikaans (ESSENTIAL) Proven experience managing branch sales, operations and financial performance Strong track record of achieving sales, turnover and gross profit targets Extensive experience managing, motivating and developing sales teams Experience overseeing warehouse staff, inventory controls and stocktakes Strong understanding of income statements, gross profit, net profit, budgets and cost management Proven experience setting and monitoring KPIs Experience handling matters, employee performance and staff development Strong business development, key account management and customer relationship experience Experience liaising with suppliers, Head Office and senior management Strong financial and commercial acumen Experience in battery products, automotive aftermarket, industrial products or wholesale distribution advantageous Excellent leadership, communication, organisational and problem-solving skills Proactive, accountable, target-driven and able to work under pressure Key Responsibilities: Branch Management & Operations Oversee daily branch operations and overall performance Manage sales and warehouse teams Coordinate sales, warehouse, dispatch and procurement activities Maintain operational standards, housekeeping and safety requirements Resolve operational issues and ensure efficient customer service Oversee branch assets and company resources Sales Management & Business Development Develop and implement branch sales plans Set and achieve sales, turnover and gross profit targets Identify new business opportunities and grow customer accounts Manage wholesale customers and key account relationships Conduct customer visits and monitor market trends Lead weekly sales meetings and monitor sales performance Identify opportunities for new products and improved service offerings Financial Management & Profitability Monitor branch turnover, gross profit and profitability Prepare annual budgets and financial forecasts Review income statements and operational expenditure Analyse budget variances and implement cost controls Monitor financial KPIs and stock efficiency Prepare financial and performance reports for Directors Inventory, Warehouse & Stock Management Oversee inventory management, stock controls and warehouse operations Monitor stock levels, stock accuracy and product availability Coordinate procurement requirements and stock replenishment Manage back orders and delivery updates Oversee stocktakes and investigate discrepancies Ensure correct products are supplied according to customer requirements Staff Management & Leadership Lead, motivate and develop sales and warehouse employees Set performance targets and monitor KPIs Conduct staff meetings, training and performance appraisals Manage employee performance and HR matters Support recruitment and team development Promote accountability, teamwork and productivity Customer Relationship & Account Management Build and maintain strong customer and supplier relationships Manage existing and new wholesale customer accounts Ensure prompt resolution of customer queries and complaints Monitor customer satisfaction and service delivery Maintain accurate customer records and proactive follow-ups Reporting & Administration Prepare monthly sales, financial and operational reports Monitor sales trends, targets, margins and branch performance Ensure accurate order processing and sales administration Oversee export documentation where required Provide regular performance feedback to senior management Implement action plans to improve operational and commercial results Please take note: If you have not been contacted within 14 days,