Our client's a digital-led business transformation and service company based in Century City are seeking participants to join their Contact Centre NQF 3 / Generic Management NQF 4 (12-Month) Learnership Programme.
Our client is looking for self-motivated, client centric individuals to participate in 12-Month learnership programme.
Stipend
Stipend - R75 000 per annum
Requirements
MUST have a Clear credit and criminal record
MUST have passed Grade 12 with a National Senior Certificate
Strong Communications skills - Fluent in English (Spoken and written)
Computer Literacy: Strong computer literacy skills and MS offices
Only South African citizens may apply
Must not have previously completed a Contact Centre NQF 3 / Generic Management NQF 4
Unemployed and can commit to 12-month learnership programme.
Management will communicate the minimum output required for your position
Candidates are expected to display a professional personal appearance
Candidates are expected to adhere to company Policies and Procedures
Candidates will provide the highest standards of Client Service to clients at all levels, by modelling service excellence that meets the needs of clients and enhances the Corporate Profile of the organization.
There will be a Contact Centre simulation and voice testing / voice comprehension assessment that will be required to be completed.
Application Process
Updated CV
Matric Certificate (Grade 12 National Senior Certificate)