Sales Representative

• Sell and promote Albany products to meet sales targets and increase market penetration

WHAT YOU WILL DO:

Performance Outputs

• Sales Execution
• Account development
• Understand sales routes and management thereof
• Schedule regular route rides (minimum twice annually on each route)
• Complete Call Cycles

Key Performance Area

• Update Profile Cards on a daily basis
• Planning for, and execution of promotion activations, including into distributor networks and clients
• Manage returns and donations
• Conduct pricing surveys
• Liaise with Telesales
• Manage discounts and conduct discount reviews
• Understand and conduct bread stand placements
• Understand and execute customer classification (look of success)
• Fill in as a relief representative where required
• Meet weekly and monthly sales targets
• Build excellent relations with the trade and crews
• Conduct weekly driver interviews to review route performance

Merchandising

• Ensure displayed stock does not include damaged or out of date stock.
• Ensure display areas kept clean at all times.
• TBFS management
• Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked.
• Point of sales material erected where possible. Credit Returns
• Credit returns minimized as per Bakery policy.
• Ensure TBFS manage stock rotation and rate of sale (ROS)

Negotiated pricing platforms

• Negotiate pricing strategies and deals within mandate

Customer relations

• Open new accounts (PED)
• Ensure outstanding monies collected
• Ensure special deliveries made and customer queries handled.

Quality

• Understand the requirements of product quality
• Learn how to deal with customer complaints
• Report consumer complaints to Field Sales Manager
• Manage market incidents
• Understand and manage the withdrawal/recall process
• Understand the logistics process

Trade Marketing

• Build customer plans
• Understand applicable Channel Strategies
• Understand the Customer Management process
• Understand Pricing Strategies
• WHAT YOU WILL BRING TO THE TABLE:

Minimum requirements

• ND/Degree in Sales or Marketing
• 2-3 years' experience in FMCG
• Analytical and problem-solving skills Ability to work under pressure Assertive
• Customer service orientation