Teller

IZI South Africa has a Telle vacancy at there Cradock/Middelburg branch

Main Purpose of the Position

To accurately count, balance, pack and reconcile customers’ cash efficiently and securely, ensuring full adherence to organisational standards.

KEY PERFORMANCE AREAS

KPA

PERFORMANCE STANDARDS

1. Execute daily cash operations

• Accurately count and verify cash holdings
• Complete reconciliation documentation promptly and with precision
• Record customer information on the system using correct referencing
• Comply rigorously with all organisational policies and procedures
• Provide assistance with additional tasks as requested by management

Training and Development

• Complete all mandatory compliance training
• Attend and successfully pass all role-specific training
• Take ownership of personal and professional development

Risk and Compliance

Strictly adhere to policies governing the counting, packing, balancing and reconciling of cash.

2. Health and Safety

• Contribute to the annual design, review and implementation of departmental safety plans
• Actively participate in safety meetings and briefings
• Report safety incidents promptly to the appropriate personnel
• Engage collaboratively with stakeholders to discuss safety matters
• Follow up on actions assigned through safety meetings or management directives
• Attend regular safety training and refresher courses
• Comply fully with workplace health and safety policies and procedures
• Distribute safety information as required
• Wear protective clothing when necessary

Cash Centre Teller Job Profile

MINIMUM REQUIREMENTS

Knowledge

Skills

Attributes

• • Cash processing procedures and best practises
• • Basic accounting principles
• • Proficient computer literacy
• • Clear verbal and written communication
• • Strong numerical aptitude
• • Customer-focused approach
• • Ability to perform effectively under pressure
• • Exceptional attention to detail
• • Professional conduct and presentation
• • Commitment to delivering excellent customer service
• • Collaborative team player

Qualifications and Experience

• Grade 12, including Mathematics and/or Accounting, or relevant cash-handling experience
• Willingness to work flexible hours as required