Hotel Duty Managers

Job Description

Hotel Duty Manager | Wine Farm | Stellenbosch, Western Cape

Salary: Negotiable depending on experience

Kendrick Recruitment is seeking an experienced and professional Hotel Duty Manager for a prestigious wine farm in Stellenbosch.

The successful candidate will assist with the daily hotel operations, ensuring smooth service delivery, excellent guest experiences and consistently high hospitality standards.

Key Responsibilities

• Oversee daily hotel operations and ensure all departments function efficiently.
  

• Act as the point of contact for guests and handle any queries or complaints professionally.
  

• Supervise front-of-house operations and support departmental teams.
  

• Ensure high standards of guest service, presentation and hospitality.
  

• Coordinate with housekeeping, food and beverage and maintenance departments.
  

• Monitor staff performance and assist with training and development.
  

• Conduct operational checks and ensure the property is maintained to the required standard.
  

• Assist with guest arrivals, departures and special requests.
  

• Address operational challenges promptly and report to senior management.
  

Requirements

• Previous experience in a Duty Manager or Assistant Hotel Manager position.
  

• Experience within a luxury hotel, wine estate or boutique hospitality environment would be advantageous.
  

• Strong leadership and communication skills.
  

• Excellent guest relations and problem-solving abilities.
  

• Good organisational and administrative skills.
  

• Ability to work shifts, weekends and public holidays when required.
  

• Professional presentation and a hands-on approach.
  

Salary: Negotiable depending on experience.

If you do not hear from us within 7 working days, please consider your application unsuccessful.

Requirements
experience