In-Store Retail Sales Agents x 5
We are seeking a highly motivated and results-driven In-Store Retail Sales Agents to join our team. The successful candidates will be responsible for proactively engaging potential clients in designated retail stores, promoting and selling Educational Policies, and accurately completing sales applications using a company-provided tablet. This role presents an exciting opportunity for an individual who is passionate about retail sales and customer engagement and committed to delivering exceptional results while contributing to the overall success of the business.
Duties and Responsibilities:
- Proactively approach potential clients, understand their requirements and introduce the Educational Policy offering professionally.
- Promote and sell Educational Policies, explain product features, benefits and applicable terms, and work towards agreed sales and conversion targets.
- Capture and verify client information accurately and completely on the allocated tablet, following the prescribed onboarding process.
- Protect customer information, follow approved sales scripts and compliance requirements, and escalate complaints or concerns to the Sales Team Leader.
- Provide accurate sales reporting, maintain activity records and participate in team meetings, briefings, training and coaching.
Minimum Requirements:
Education
- Grade 12 / Matric or equivalent qualification
Experience
- 1 Year face to face sales experience
- Proven experience in approaching customers and selling within a retail environment
- Experience using a tablet or similar digital device, digital data capture and prescribed sales processes
Knowledge and Skills
- Tablet and basic digital literacy
- Accurate customer information and application capture
- Sales, influencing, listening and questioning skills
- Strong written and verbal communication skills
- Sound problem-solving and organisational ability
- Ability to work independently and as part of a team
Competencies
- Accountability
- Customer focus
- Attention to detail
- Adaptability
- Planning and organising
- Results orientation
- Relationship building
- Integrity and professionalism
Advantageous Requirements
- Previous exposure to financial services or policy-based products would be beneficial
Application Process
Interested candidates who meet the requirements are invited to submit:
- An updated CV – To be uploaded to our CRM Placement Partner directly as part of the application process
- ID Copy, Copies of relevant qualifications, payslips and relevant certifications will be requested separately as your candidate journey progresses
Employment Equity Statement
We are committed to the principles of Employment Equity and transformation. Preference may be given to suitable candidates from designated groups in line with the company’s Employment Equity objectives and diversity commitments.
Disclaimer
Only shortlisted candidates will be contacted. If you have not received feedback within 2 weeks of the closing date, please consider your application unsuccessful.
Please Note: This position involves Honesty and Integrity whilst dealing with Finances or to remain Fit and Proper and for this reason Credit Checks will be required as part of the Recruitment Process.