Supply Chain Officer (Texas, USA)

We are looking for a detail-oriented, proactive Supply Chain Officer to join our procurement team in Texas. You will make sure goods reach our projects on time by tracking purchase orders, working closely with suppliers across the United States and North America, resolving delivery and shipping issues, and keeping procurement records accurate. The role also carries key logistics duties, including preparing commercial invoices and packing lists and chasing shipments through to delivery.

What you’ll do

Order tracking

• Track purchase orders from placement to final delivery, flagging any risk of delay to stakeholders early.
• Follow up on outstanding or overdue orders so delivery commitments are met.
• Keep order tracking systems up to date with accurate, real-time status information.
• Keep expediting reports and tracking systems up to date.
• Act as the day-to-day contact for suppliers on order status, lead times and delivery schedules.
• Build strong supplier relationships and communicate changes in requirements, specifications and delivery expectations promptly.
• Escalate supplier performance concerns to the Procurement Manager.

Problem resolution

• Take ownership of delays, shortages, quality concerns and shipping discrepancies, and resolve them quickly.
• Develop and agree corrective action plans with suppliers and internal teams, and recommend process improvements to prevent recurring issues.

Logistics and shipping

• Prepare accurate commercial invoices, packing lists and other export/import documentation.
• Chase shipments with freight forwarders, carriers, customs brokers and suppliers to confirm collection, transit and delivery.
• Resolve customs holds, missing documents, carrier disruptions and damaged-goods claims, escalating where needed.
• Ensure shipments comply with customs, export and import regulations in every destination country.

Internal coordination and records

• Work with warehouse, logistics, finance and quality teams to align on requirements, schedules and priorities.
• Coordinate with procurement, logistics, stores and project teams to resolve issues.
• Give stakeholders regular updates on order progress and any issues affecting supply.
• Keep complete, audit-ready records of purchase orders, supplier correspondence and delivery documents, with clear version control.
• Check that documentation (POs, invoices, delivery notes, certificates) is complete and accurate.

What you’ll bring

Qualifications and experience

• A tertiary qualification in supply chain management, logistics, procurement or business administration.
• Previous experience in a procurement, expediting, supply chain or logistics support role.
• Working knowledge of purchase order processes and shipping documents, including commercial invoices and packing lists.

Essential skills

• Strong Microsoft Office skills, particularly Excel.
• Clear, confident written and verbal communication with suppliers and colleagues across countries and cultures.
• Strong organisation and close attention to detail.
• A proactive problem-solver who can manage several issues at once.
• Able to work independently and collaborate across departments in a fast-paced environment with changing priorities.

Advantageous

• CIPS or an equivalent certification (e.g. APICS/ASCM).
• Experience with ERP or procurement systems (SAP, Oracle or similar).
• Experience working with US suppliers and knowledge of US customs and export compliance requirements.

Only shortlisted candidates will be contacted. If you have not heard from us within 4 weeks of the closing date, please consider your application unsuccessful.

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