Junior Sales Administration

Company Description Metal Signs is an SABS-approved manufacturer based in Pinetown, KwaZulu-Natal, specializing in SANS 1186-approved fire and safety signage. Founded in 1988, the company combines nearly four decades of manufacturing experience with ongoing investment in quality, compliance, and innovation. Metal Signs produces a wide range of fire, safety, and photoluminescent signs in multiple materials, as well as aluminium tags, data plates, security notices, custom mudflaps, branded gifts, and more. All products are made in-house, enabling strong quality control, quick turnaround times, and reliable delivery across Southern Africa. Team members join a stable, growth-focused environment serving diverse commercial and industrial clients. Role Description The Junior Sales Administration role is a full-time, on-site position based at our facility in Pinetown. This role supports the sales team with order processing, quotation preparation, and accurate data entry into sales and customer systems. Daily tasks include responding to customer inquiries via phone and email, preparing and tracking sales documentation, coordinating with production and dispatch teams, and maintaining up-to-date records of orders, deliveries, and customer details. The role also involves assisting with basic sales reporting, following up on outstanding quotes, and ensuring that customer interactions are handled professionally and promptly. The ideal candidate is detail-oriented, comfortable working with numbers and motivated to learn and grow within a busy manufacturing environment. Qualifications Solid administrative and organizational skills, including accurate data entry, document management, and record-keeping. Strong communication and customer service abilities, with confidence in handling phone and email queries in a professional manner. Competence in basic computer applications (e.g., MS Office, especially Excel and Word) and willingness to learn internal sales systems. Ability to work collaboratively with sales, production, and logistics teams, while managing priorities in a fast-paced environment. Attention to detail, numerical accuracy, and a proactive approach to following up on quotes, orders, and deliveries. Prior experience in sales support, customer service, or office administration in a manufacturing or industrial setting is beneficial. Completed secondary education; a relevant certificate or diploma in business, administration, or a related field is an advantage. Willingness to work on-site in Durban and build long-term knowledge of fire and safety signage products and standards. #J-18808-Ljbffr