Guest House Supervisor

A newly established guest house in the Pinelands area is looking for a professional, highly organized, and client-centric Supervisor / Guest House Coordinator to oversee day-to-day operations. Must have a valid drivers license.

Guest House Supervisor Pinelands Cape Town

Salary: R12 000 – R15 000 per month

Start date: 1 December 2026

Driver’s License: Must have a valid drivers license as you will receive a company vehicle with a tracker for work purpose.

Working hours: Willingness and availability to work after hours, including weekends and public holidays as needed.

Minimum Requirements

• 2-3+ years proven background in hospitality management, including hotels, guest houses, lodges, or similar environments.
• Technical Skills: Familiarity with online booking channels, reservation software, and social media platform management.
• Core Competencies: Outstanding communication, interpersonal, and customer-service skills.
• Leadership Traits: Strong problem-solving, organizational, and team-supervision capabilities.
• Work Style: Proactive, detail-oriented, and able to multitask efficiently under pressure.
• Flexibility: Willingness and availability to work after hours, including weekends and public holidays as needed.
• Drivers license: MUST HAVE A VALID DRIVERS LICENSE

Responsibilities

• Guest Relations: Oversee the arrival and departure processes, ensuring a warm welcome and smooth check-in/check-out experience.
• Front Desk & Admin: Manage incoming bookings, customer enquiries, and guest feedback in a prompt and professional manner.
• Property Management: Supervise housekeeping, laundry services, and property maintenance to maintain flawless presentation.
• Team Leadership: Create staff rosters, delegate daily tasks, and maintain high service standards among the team.
• Financial & Stock Control: Monitor inventory levels and handle ordering within the specified budget limits.
• Digital Marketing: Drive the property’s online presence by managing social media accounts and digital booking channels.
• Compliance & Safety: Ensure the premises adhere to all relevant health, safety, and hospitality regulations.
• General Oversight: Maintain the seamless, efficient day-to-day running of the establishment.

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