Delivery Fleet Coordinator - Local Routes

About the Role

Our client, a rapidly expanding logistics and delivery company, is seeking an organized and proactive Delivery Fleet Coordinator to oversee operations in Tembisa, Gauteng. This role is pivotal in ensuring the efficient dispatch, tracking, and management of our delivery fleet, which serves a wide customer base across the region. The Coordinator will be responsible for optimizing delivery routes, monitoring driver performance, and maintaining clear communication channels between the dispatch team, drivers, and customer service. This is a dynamic position requiring a blend of logistical expertise and hands‑on problem‑solving skills. The hybrid work model allows for flexibility, balancing essential on‑site coordination with remote administrative tasks, fostering a productive work environment.

Key Responsibilities

• Coordinate daily dispatch activities for the delivery fleet, ensuring timely and efficient service.
• Optimize delivery routes using route planning software to minimize travel time and fuel consumption.
• Monitor driver activities and vehicle status using GPS tracking systems.
• Communicate effectively with drivers regarding assignments, route changes, and any operational issues.
• Liaise with customer service representatives to resolve delivery-related queries or issues promptly.
• Maintain accurate records of deliveries, vehicle maintenance schedules, and driver performance.
• Identify and implement process improvements to enhance fleet efficiency and customer satisfaction.
• Ensure compliance with all relevant transportation regulations and company safety policies.
• Manage vehicle allocation and troubleshoot any immediate operational challenges.
• Prepare regular reports on fleet performance, delivery metrics, and operational costs.

Requirements

• Proven experience in logistics, dispatch, or fleet coordination.
• Strong understanding of route planning and optimization principles.
• Proficiency in using fleet management software and GPS tracking systems.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills to effectively manage drivers and liaise with other departments.
• Ability to work under pressure and make sound decisions in a fast-paced environment.
• Familiarity with the Tembisa, Gauteng area and surrounding delivery zones is advantageous.
• Problem-solving skills and a proactive approach to addressing operational challenges.
• Knowledge of basic vehicle maintenance and safety protocols.
• Ability to work effectively both on-site and remotely as per the hybrid schedule.

Benefits

• This role offers a competitive salary and benefits package, reflecting the importance of this position within our client's operations.
• The hybrid work arrangement provides a good work-life balance.
• Opportunities for professional development and advancement within the logistics sector are significant.
• Our client invests in its employees through continuous training programs focused on operational efficiency and leadership.
• You will be part of a forward-thinking company that values innovation and teamwork.
• Access to modern dispatch and tracking technology ensures you have the tools needed for success.
• Furthermore, there is potential for involvement in strategic planning for fleet expansion and optimization.
• Employee well-being is a priority, supported by a collaborative and encouraging workplace culture.

#J-18808-Ljbffr