Tenancy Manager

Tenancy Manager

Salary: R25 000 - R30 000 per month

Our client is a well-established property management firm seeking an energetic and organized Tenancy Manager to join their team remotely from South Africa. This role is responsible for taking full ownership of a portfolio of around 200 properties, managing the end-to-end tenancy lifecycle while delivering exceptional service to landlords and tenants.

What you will do:

• Manage a portfolio of approximately 200 residential properties from move-in through to check-out.
• Serve as the primary point of contact for landlord and tenant queries, building strong, personable relationships.
• Oversee property maintenance issues, coordinating repairs efficiently from initial report to resolution.
• Monitor rent accounts, handle arrears management, and maintain compliant tenancy records.
• Ensure all property documentation, legal requirements, and safety standards remain up to date.
• Keep central systems updated with accurate notes, reporting, and tenancy paperwork.

What we are looking for:

• Direct experience managing a dedicated residential property portfolio end-to-end.
• An energetic, personable, and articulate communication style.
• Strong organizational skills with the ability to multitask effectively.
• Proven ability to manage client relationships and handle difficult conversations with confidence.
• High self-motivation and accountability while working remotely.

Nice to have:

• Experience using MRI property software.
• Familiarity with Fixflo for maintenance handling.
• Knowledge of UK residential lettings processes and compliance.

What is on offer:

• Salary of R25 000 - R30 000 per month.
• Full-time hours.
• 100% remote working position based in South Africa.
• Comprehensive onboarding, process sheets, and training.

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