Contributions Manager

A leading employee benefits and retirement fund administration organisation in Johannesburg is seeking to appoint a Contributions Manager to oversee and manage its Contributions Department, ensuring the accurate, efficient and compliant administration of retirement fund contributions.

Responsibilities

• Managing, planning, monitoring and reporting.
• Helping Clients Services, Call Centre, the Claims team, employers and external service providers.
• Meet production standards in terms of quantity and quality
• Liaise with employers and service providers both written and verbal
• Ensure that email communication, whether internal or external is deltwith professionally and within the service level agreement (SLA)
• Coordinate and monitor all contributions related activities which includes monthly contributions cycles, ad hoc contributions, data maintenance and clients' enquiries or queries
• Ensure that the fund comply and is administered according to the rules, policies, legislation, administration procedures and the service level agreements applicable.
• Coordinate, Identify, develop, enhance and implement policies and procedures that are relent to the contributions department
• Follow up on audit findings and recommendations

Essential Knowledge and skills

• At least 10 years employee benefits / retirement fund administration experience, specifically in a similar role processing retirement fund contributions and dealing with employers and external service providers.
• A solid knowledge of pension funds legislation, regulations and guidelines.
• Everest experience is a requirement. Knowledge and understanding of utilisation.
• Good knowledge of Microsoft Outlook, Word and Excel.

Qualifications requirements

• Matric certificate with maths or accounting,
• Diploma and or B Comm degree

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