Branch Manager

Our client, one of the most successful retailers in Southern Africa, is looking to employ a Branch Manager to join their V&A Waterfront branch.

The ideal candidate will have at least five years’ in-store retail sales experience and three years’ Store Management experience.

This position requires a dynamic and experienced Branch Manager to join the Western Cape Region.

The successful applicant will play a critical role in driving customer service excellence, sales performance and staff development (succession) in our client's V&A Waterfront branch.

Minimum Requirements

• 5 years’ in-store retail (sales) experience
• 3 years’ Store Management experience
• Proven track record in shrinkage- and expense control, budgets and exceptional customer service
• IR experience will be an advantage
• Staff Management (30 - 40 staff)
• Computer literate (Outlook, MS Word/Excel), including strong numeric competency and exposure to PowerBI Reports
• Strong verbal- and written communication skills, target driven and exceptional leadership skills
• Valid Driver’s License.

Key Duties

• Customer Service Excellence
• Staff Management
• Training- and Development of Store Team
• Community Involvement
• Profit-minded Financial Acumen
• Administration
• Store- and Merchandising Standards
• Merchant Mentality
• Protection of Company Assets

Key Competencies / Attributes

• Personal Energy and Drive
• People and Management Skills (Ethical Leadership)
• Speed to Execute
• Attention to Detail
• Personal Organization- and Effectiveness
• Business Acumen

In return, a highly competitive salary package inclusive of a vehicle allowance and medical aid. Please note that position requires the candidate to work retail hours.

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