Senior Field Service Technician - Industrial Automation

About the Role

Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and experienced Senior Field Service Technician to join their dynamic team. This is an exceptional opportunity to work with cutting-edge technology in a role that demands precision, problem-solving, and a deep understanding of complex electromechanical systems. You will be instrumental in ensuring the optimal performance and longevity of sophisticated equipment deployed at client sites across the Midrand, Gauteng region and surrounding areas. This position requires a dedicated professional with a proven track record in troubleshooting, maintenance, and repair of industrial machinery. The ideal candidate will possess strong analytical skills and the ability to work independently or as part of a team to resolve technical challenges efficiently and effectively. Your expertise will directly contribute to client satisfaction and the operational success of their businesses. We are looking for someone passionate about technology and committed to delivering high-quality service.

Key Responsibilities

• Diagnose, troubleshoot, and repair complex industrial automation systems, including PLC-controlled machinery, robotics, and sensor networks.
• Perform preventative maintenance and scheduled servicing to minimize downtime and maximize equipment efficiency.
• Install, commission, and test new equipment and systems according to technical specifications and safety standards.
• Provide on-site technical support and guidance to clients, resolving issues promptly and professionally.
• Interpret technical manuals, blueprints, and schematics to understand system configurations and repair procedures.
• Document all service activities, including repairs, maintenance, and parts used, in detail using company reporting systems.
• Collaborate with the engineering team to provide feedback on product performance and suggest improvements.
• Maintain a clean and safe working environment at all client sites and adhere to all safety regulations.
• Manage on-call responsibilities as required, responding to urgent service requests outside of standard business hours.
• Ensure effective inventory management of spare parts and tools carried for field service operations.

Requirements

• Minimum of 5 years of hands-on experience in field service, maintenance, or repair of industrial automation equipment.
• Proficiency in diagnosing and repairing electrical, mechanical, and pneumatic systems.
• Strong understanding of PLCs (Programmable Logic Controllers), HMI (Human-Machine Interface), and VFDs (Variable Frequency Drives).
• Ability to read and interpret complex technical drawings, schematics, and manuals.
• Excellent problem-solving and analytical skills with a methodical approach to troubleshooting.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
• Valid driver's license and a clean driving record.
• Willingness to travel locally within the Gauteng province as required.
• Technical qualification in Electrical Engineering, Mechanical Engineering, or a related field is highly preferred.
• Experience with robotic systems is a significant advantage.

Benefits

• Competitive annual salary commensurate with experience.
• Comprehensive medical and retirement benefits package.
• Company vehicle and fuel allowance for business travel.
• Opportunities for professional development and advanced technical training.
• Access to the latest diagnostic tools and technologies.
• A supportive and collaborative work environment within a growing industry leader.
• Generous paid time off and holiday schedule.
• Potential for overtime compensation.
• Employee assistance program for personal support.
• Company-provided work attire and safety equipment.

#J-18808-Ljbffr