Consumer Science Analyst – Evaluation Intelligence (R&I)

Consumer Science Analyst - Evaluation Intelligence

L'Oréal Research & Innovation | Sub-Saharan Africa

Are you curious about consumers and the beauty world? At L'Oréal Research & Innovation, science and consumer understanding come together to create beauty products and experiences that respond to people’s needs.

Our teams work across disciplines and markets to develop innovative, safe and responsible beauty solutions. Join the Consumer Science team and help turn consumer feedback into useful insights for product evaluation and development across Sub-Saharan Africa.

The role

As a Consumer Science Analyst, you will support the design, coordination and interpretation of consumer studies. Working with guidance from experienced colleagues, you will help ensure studies answer the right questions and that their findings are clearly shared with the relevant stakeholders.

Key Responsibilities

• Support the design and execution of qualitative and quantitative consumer studies, from briefing through to reporting.


• Help build clear, well-structured study briefs that reflect project objectives and consumer questions.


• Coordinate with research agencies and other partners and review study materials and results for accuracy and completeness.


• Analyse and interpret findings, drawing out relevant consumer insights and practical recommendations.


• Prepare concise reports and presentations and communicate results to the stakeholders


• Contribute to the development and improvement of evaluation methods and research practices.


• Monitor relevant beauty, cultural and consumer trends, and consider how they may inform research questions and evaluation approaches.

Requirements

• A degree in Market Research, Psychology, Sensory Science or a related field.


• Relevant experience, including internships or early-career experience, in consumer research, product testing or market insights.


• Clear communication and presentation skills, with the ability to explain findings simply.


• Good working knowledge of Word and PowerPoint.


• Experience with qualitative and quantitative research, product testing or research-agency coordination is an advantage.


• Curiosity about consumers, beauty and the diversity of needs across Sub-Saharan Africa, along with strong organisation and attention to detail.


• AI and digital curiosity: An interest in how artificial intelligence and digital tools can support consumer research and insight generation, with sound judgement about the role of human interpretation.


• Trend awareness and adaptability: An eye for emerging beauty, cultural and consumer trends, and the ability to connect them to shifting consumer needs and behaviours across Sub-Saharan Africa.

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