Fund Administrator

Money Movement & Account Operations Specialist

Evening Shift

Priority: Critical

Reports to: Cashiering Manager

Hours: 2:00pm to 10:00pm

Location: In office, 5 days per week

About the Role

You’ll be the operational backbone behind our advisory teams, making sure every client instruction to move money, open an account or sign a contract is handled accurately, securely and on time. Working in a client-focused, team-centered environment, you’ll process around 1,500 transactions a day and act as the final check before money leaves a client's account.

Advisors rely on your deep understanding of firm policies, procedures and technology to plan their day and serve their clients well. From keeping back-office processes efficient to helping deliver firm initiatives, your work makes sure the client experience is second to none.

What You’ll Do

• Review and approve all money movement on behalf of clients, as directed by advisors and in line with current policies and procedures.
• Process a high volume of transactions, typically around 1,500 per day, while maintaining accuracy and meeting daily cut-offs.
• Review, reconcile and verify client money movement transactions, and release approved wires, checks, journals and ETFs at the custodian.
• Open new client accounts and make sure all documentation is complete and compliant.
• Prepare and send client contracts and paperwork, including through DocuSign, and track them through to signature.
• Communicate with banks and custodians to resolve issues that could delay money movement.
• Manage and reconcile client deposits.
• Prepare daily reports identifying transactions that need coding, and work with the team to make sure everything is coded correctly.
• Obtain monthly information from custodians on uncashed checks and report back to advisors.
• Act as a policy and procedure expert for advisory teams, helping advisors with their daily planning and answering questions on money movement.
• Train the client success team on policies and procedures around money movement.
• Complete all tasks in Salesforce accurately and on time.
• Support quarterly reporting, wider client support duties and special projects as needed.

What You’ll Bring

• A bachelor's degree or equivalent experience.
• Experience with Salesforce, portfolio accounting software or DocuSign, plus Microsoft Office. Competency in at least one, or the ability to learn quickly, is expected.
• Hands‑on experience working with custodians and banks, with knowledge of their processes and procedures.
• Experience in a high‑volume operations, cashiering or money movement environment.
• Excellent verbal, written, analytical and organizational skills, with outstanding attention to detail.
• The ability to identify, meet and follow through on client needs and requests.
• Comfort working independently while enjoying being part of a team.
• Flexibility, discretion and strict confidentiality with all client and firm matters.
• Availability to work the 2:00pm to 10:00pm shift in office, five days per week.
• Detail orientation
• Action orientation
• Communication
• Follow-through

Hiring Approach

• Initial hires should be more experienced, so they can establish processes and build team capability.
• Later hiring can focus on operational associates and broader talent pools.

Key Consideration

This role carries the largest volume requirement and the greatest delivery risk, because of the evening shift pattern.

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