Job type
- Full-time
Job description
Hospitality and Outdoor
Starting Date: ASAP
Establishment: Game Lodge
Additional Benefits
- Housing
- Meals
- Butler
An exciting opportunity is available for a professional and guest-focused Butler at a luxury lodge in Welgevonden Game Reserve. The successful candidate will provide attentive, personalised service and help create memorable stays for every guest. This position requires excellent communication, strong attention to detail and the ability to anticipate guest needs. It is ideal for someone who takes pride in polished service, enjoys working as part of a hospitality team and remains calm and professional in a busy lodge environment.
Job Description & Requirements
- Welcome guests warmly and assist with arrivals, orientation and departures.
- Provide personalised food, beverage and general guest services throughout each stay.
- Anticipate guest needs and respond promptly, professionally and discreetly to requests.
- Assist with meal services, including table preparation, serving, clearing and maintaining service areas.
- Serve beverages confidently and maintain professional presentation standards.
- Communicate guest preferences, dietary requirements and special occasions to the relevant departments.
- Assist with luggage, room orientation and other guest-facing duties when required.
- Ensure guest areas are clean, organised and prepared according to lodge standards.
- Coordinate closely with housekeeping, front office, kitchen and management teams.
- Support special occasions, private dining arrangements and personalised guest experiences.
- Handle guest feedback professionally and report concerns to management promptly.
- Maintain accurate guest information and respect guest privacy and confidentiality.
- Follow lodge procedures relating to hygiene, health, safety and service standards.
- Previous butler, waiter, guest relations or luxury hospitality experience would be advantageous.
- Experience in a five-star lodge, hotel or fine dining environment would be advantageous.
- Strong verbal communication and interpersonal skills are required.
- A polished appearance, professional manner and service-focused attitude are essential.
- Must be able to work well under pressure and manage several guest requests efficiently.
- Must be flexible and willing to work shifts, weekends and public holidays.
- A good understanding of food and beverage service is advantageous.
- Must be reliable, organised, discreet and comfortable working as part of a team.
Package
- Accommodation: Live-in
Google rating score: 4.8 of 5, based on 95 reviews.
Terms & Conditions
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