Franchise Development Specialist
- Full-time
Job category: Courier Services
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Drive franchise network expansion, develop standard operating procedures (SOPs) and support effective franchisee management.
Franchisee Performance Monitoring Monitor the performance of agency territories, franchisees and branches, identify gaps and develop practical improvement plans.
Franchisee Recruitment & Promotion Promote franchise opportunities through online and local channels and screen prospective franchisees against business requirements.
Franchisee Capability Analysis Assess and review franchisee capabilities and performance, and recommend practical improvements.
Partner Pipeline Management Maintain relationships with prospective franchisees and third-party logistics (3PL) providers, and support their onboarding into the network.
Franchise Model & Governance Design franchisee onboarding and operating-management processes and contribute to the development of contracts, policies and governance standards.
Business Requirements Translate business development needs into appropriate system improvements and coordinate product requirements with the relevant teams.
Other Duties Perform other reasonable ad hoc duties assigned by the line manager.
Qualifications Bachelor’s degree or higher in Logistics, Supply Chain Management or a related field.
Experience At least 3 years’ experience in domestic parcel or last-mile delivery operations, with relevant industry channel relationships and demonstrated marketing and negotiation skills.
Technical Knowledge & Skills Sound knowledge of domestic parcel operations, competitor operating models and relevant business-partner arrangements.
General Skills Proficiency in Microsoft Excel, PowerPoint and Word.
Competencies Able to work effectively under pressure; dependable, diligent and highly self-motivated, with strong commitment, logical thinking, communication and presentation skills.
Preferred Experience An established network of suppliers or service providers in the domestic parcel sector is advantageous.
#J-18808-Ljbffr