Cleaning Team Leader - Hospitality

About the Role

Our client, WhatJobs Direct, is seeking an experienced and dynamic Cleaning Team Leader to manage and motivate a team within the hospitality sector in Stellenbosch, Western Cape . This role is crucial for maintaining the impeccable standards of cleanliness and hygiene expected in high-end hospitality establishments. The Team Leader will be responsible for overseeing daily cleaning operations, ensuring all areas are cleaned to perfection, and managing staff performance. This position involves a mix of on-site supervision and off-site administrative duties, offering a hybrid work arrangement. You will be expected to conduct regular inspections, train team members, manage inventory of cleaning supplies, and ensure adherence to health and safety protocols. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional service in a fast-paced environment. Experience within the hospitality industry is essential. This is a fantastic opportunity for an individual looking to take on more responsibility and contribute significantly to the guest experience in the beautiful region of Stellenbosch , ensuring every guest enjoys a pristine and welcoming environment. The role requires hands-on leadership and a proactive approach to problem-solving.

Key Responsibilities

• Supervise, guide, and motivate a team of cleaning staff to ensure high-quality service delivery.
• Develop and implement daily cleaning schedules and assign tasks to team members.
• Conduct regular inspections of rooms, public areas, and back-of-house facilities to ensure standards are met.
• Train new cleaning staff on effective cleaning techniques, use of equipment, and hygiene protocols.
• Manage the stock and inventory of cleaning supplies, detergents, and equipment.
• Ensure compliance with health, safety, and sanitation regulations.
• Address and resolve any cleaning-related issues or guest complaints promptly and professionally.
• Report on team performance, cleaning status, and any operational challenges to management.
• Maintain a positive and collaborative team environment.
• Assist with cleaning duties when necessary to ensure operational continuity.

Requirements

• Proven experience as a Cleaning Team Leader or Supervisor, preferably in the hospitality industry.
• Demonstrated leadership and team management capabilities.
• Excellent knowledge of cleaning procedures, chemicals, and equipment.
• Understanding of hygiene standards and health and safety regulations in a hospitality context.
• Strong organizational and time-management skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Flexibility to work shifts, including weekends and public holidays, as required.
• Located in or willing to commute to Stellenbosch .
• A keen eye for detail and a commitment to excellence.

Benefits

• Competitive salary commensurate with experience.
• Hybrid work arrangement offering some flexibility.
• Opportunity to work in a prestigious hospitality setting in Stellenbosch .
• Team leadership experience and professional development.
• Contribution to guest satisfaction through exceptional cleanliness.
• Work within a supportive management structure.

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