Hotel Restaurant Manager

About the Role

Our client is a prestigious hotel in the heart of Tembisa, Gauteng, seeking a dynamic and experienced Hotel Restaurant Manager to lead their renowned dining establishments. This role is critical in ensuring a seamless and exceptional dining experience for all guests, from ambiance and service to culinary excellence. The ideal candidate will be adept at managing a diverse team, controlling costs, and driving revenue through innovative strategies. This position offers a hybrid work arrangement, allowing for flexibility while ensuring a strong presence within the hotel's operations. You will be at the forefront of the guest experience, shaping the reputation of our client's F&B offerings and fostering a positive work environment for your team.

Key Responsibilities

• Oversee the daily operations of all hotel restaurants and bars, ensuring high standards of service and quality.
• Manage, train, and mentor restaurant staff, including servers, hosts, bartenders, and kitchen liaisons.
• Develop and manage restaurant budgets, including food and beverage costs, labor, and operational expenses.
• Create and update menus in collaboration with the Executive Chef, ensuring variety, quality, and profitability.
• Implement and maintain exceptional customer service standards, handling guest feedback and resolving issues promptly.
• Conduct regular performance reviews and provide ongoing training and development opportunities for F&B staff.
• Ensure compliance with health, safety, and sanitation regulations.
• Manage inventory and control stock levels for food and beverages, minimizing waste.
• Collaborate with the hotel's sales and marketing teams to promote dining events and special offers.
• Monitor industry trends and competitor activities to identify opportunities for improvement and innovation.

Requirements

• Proven experience as a Restaurant Manager or similar role, preferably within a hotel setting.
• Strong knowledge of F&B operations, including menu planning, inventory management, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage and motivate a team.
• Proficiency in relevant POS systems and Microsoft Office Suite.
• A deep understanding of customer service principles and best practices.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Certification in Food Safety and Handling is required.
• A passion for food, beverage, and creating memorable guest experiences.
• Based within or willing to commute regularly to Tembisa, Gauteng.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Health insurance coverage.
• Employee discounts on hotel services and F&B.
• Opportunities for career advancement within the hospitality group.
• A dynamic and fast-paced work environment.
• Professional development and training programs.

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