Dispatch Supervisor (Day Shift)

SA - Gauteng, RoodepoortDISPATCH AND COLLECTIONS SUPERVISOR
ROODEPOORT
R26 000 CTC PER MONTH Minimum requirements:

• Grade 12 (or equivalent)
• Relevant Bachelor's Degree or equivalent combination of a tertiary qualification coupled with work experience
• Ability to motivate and develop direct reports
• Drivers license
• Valid First Aid Certificate (highly beneficial)
• OHSA trained
• Forklift Certification (Highly beneficial)
• Supervision experience preferable in warehouse operations
• General warehouse experience
• Experience in conducting disciplinary hearings, coaching and mentoring of direct reports and performance management of direct reports
• Excellent knowledge of administrative systems and procedures
• Business acumen and good understanding of business processes and functions
• Experience with a comprehensive WMS and WMS driven processes
• Assist the Outbound and Day Shift Manager with the general management and supervision of the BCE Day Shift distribution functions
• Communicate regularly with Warehouse, Outbound and Day Shift Manager regarding Day Shift distribution issues
• Recommend manpower need based upon work volume
• Ensure that operating expenses are kept at a minimum (i.e., overtime, etc.)
• Communicate with all departments on information necessary to ensure maximum productivity with minimal errors
• Communicate with the Late Shift Supervisor all information necessary to make for a smooth change of shifts
• Regularly inspect working areas for safety hazards and either resolve them or report them to the safety coordinator/representative as appropriate
• Prepare and compile reports on employee accidents, equipment problems and employee relation matters to facilitate smooth operations
• Evaluate all shrink issues during the day shift and recommend necessary changes for improvement
• Assist the Day Shift Manager to hire, coach, mentor, develop and train direct reports
• Assist the Day Shift Manager to schedule, assign, delegate and monitor day shift staff efficiently
• Coordinate and supervise activities within the Day Shift department by scheduling work assignments, setting priorities, and directing the work of direct reports
• Assist the Day Shift Manager to maintain and control the physical condition of the warehouse and supplies and ensure compliance with company and government policies and regulations (e.g. OHSA)
• Supervise, interact, problem solve and provide direction for daily activities
• Assist the Day Shift Manager to develop, supervise, measure, and drive inventory control methods relating to outbound activities
• Assist the Day Shift Manager to manage and supervise the recording and coordination of the flow of stock between inbound and outbound departments
• Actively participate in regular stock takes and cycle counting
• Oversee the preparation and loading of all trucks for delivery of orders in conformance with company procedures and customer instructions
• Take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

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