Workshop Manager

Key Responsibilities

1. Workshop Management and Staff Supervision

• Manage and coordinate all daily workshop operations.
• Plan, allocate and monitor work across workshop departments.
• Ensure all employees understand their daily tasks and responsibilities.
• Maintain an active presence on the workshop floor to monitor productivity, progress and workmanship.
• Manage staff performance, discipline and daily workflow.
• Monitor job progress, identify delays and ensure deadlines are met.
• Conduct final inspections and quality control checks.
• Identify operational problems and implement practical solutions.
• Maintain workshop organisation, cleanliness and high workmanship standards.
• Ensure the workshop opens on time and is ready for daily operations.

2. Workshop Administration and Sage

• Create, manage and update job cards on Sage.
• Prepare accurate quotations for repairs, rebuilds and services.
• Compile inspection reports, failure reports and supporting photographs.
• Ensure all labour, parts, consumables and external costs are accurately recorded.
• Coordinate parts requirements and procurement requests.
• Arrange and follow up on external repairs and supplier services.
• Prepare final invoices and maintain accurate inventory records.
• Maintain accurate workshop documentation and administrative records.
• Communicate professionally with customers, suppliers and internal departments.

Minimum Requirements

• Previous experience in automotive workshop management or a similar supervisory position.
• Strong mechanical knowledge and understanding of automotive repairs and rebuilds.
• Experience with workshop administration, job cards, quotations and job costing.
• Excellent leadership, communication and people-management skills.
• Ability to manage, motivate and supervise workshop employees effectively.
• Strong planning, organisational and time-management skills.
• Ability to work independently, take responsibility and make decisions.
• Excellent problem-solving skills and the ability to work under pressure.
• Ability to manage multiple jobs and departments simultaneously.
• Good computer literacy and administrative skills.
• Ability to balance office responsibilities with active workshop supervision.
• Reliable, disciplined, organised and committed to high-quality workmanship.

Advantageous Experience

• Experience with Sage Evolution accounting and inventory software.
• Experience with Toyota Hilux and Land Cruiser vehicles.
• Knowledge of differentials, gearboxes, engines and drivetrain components.
• Experience with mining vehicles and specialised vehicle rebuilds.

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