Logistics Coordinator & Dispatch Specialist

About the Role

Our client, a growing force in the logistics and warehousing industry, is actively seeking a detail-oriented and proactive Logistics Coordinator & Dispatch Specialist to join their team in Tembisa, Gauteng. This role is instrumental in ensuring the smooth and efficient flow of goods, managing dispatch schedules, and coordinating with carriers and internal teams. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and a solid understanding of supply chain operations. This position offers a fantastic opportunity to contribute to the operational success of a dynamic company situated in the bustling Tembisa area. We are looking for an individual who can manage multiple priorities and thrive in a fast-paced operational environment, contributing to the effective management of inbound and outbound logistics in Gauteng.

Key Responsibilities

• Coordinate and manage the daily dispatch of goods, ensuring timely and accurate delivery to customers.
• Plan and optimize delivery routes, considering factors such as traffic, delivery windows, and vehicle capacity.
• Liaise with drivers, warehouse staff, and transport providers to ensure smooth operations and address any issues promptly.
• Maintain accurate records of shipments, inventory levels, and delivery statuses using the company's WMS.
• Process shipping documents, including waybills, invoices, and customs declarations where applicable.
• Track shipments in transit and provide real-time updates to relevant stakeholders.
• Manage communication channels to respond to inquiries from customers, internal departments, and carriers regarding shipments.
• Assist in inventory management, including cycle counts and stock taking, to ensure accuracy.
• Identify and report any discrepancies or issues in the dispatch or logistics process.
• Contribute to process improvements within the dispatch and coordination functions.

Requirements

• High school diploma or equivalent; a qualification in Logistics or Supply Chain Management is advantageous.
• Proven experience as a Logistics Coordinator, Dispatcher, or similar role within the logistics and warehousing sector.
• Familiarity with dispatch software, WMS, and general logistics procedures.
• Excellent organizational and time-management skills, with the ability to prioritize effectively.
• Strong communication and interpersonal skills to interact with drivers, team members, and clients.
• Proficiency in basic computer applications, including MS Office Suite.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of Tembisa, Gauteng road networks is a plus.
• A proactive attitude towards problem-solving and a commitment to service excellence.

Benefits

This role offers a competitive salary and benefits package, including medical aid contributions and opportunities for skill enhancement. Employees will experience a hybrid work model, allowing for a blend of office-based and remote work flexibility. Our client is committed to fostering a positive work environment and provides avenues for professional growth within the logistics field. This is an excellent opportunity for individuals looking to build their career in Tembisa, Gauteng, with a company that values its employees' contributions and well-being.

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