Deputy Store Manager: Hillfox Power Centre Johannesburg

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• -Ensures that overall sales and profitability goals for the store are met
• -Providing training to all associates
• -Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store's succession plan
• -Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

KEY RESPONSIBILITIES:

• -Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance.
• -Assists the store manager by evaluates employees’ performance on a day-to-day basis
• -Assists the store manager to spot talents, potentials and training needs
• -Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies
• -Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• -Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• -Maintains personnel files to company standards.
• -Assure adherence to all company systems and procedures.
• -Maintain confidentiality of adidas retail operating information.
• -Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• -Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
• -Assure adherence to adidas retail visual presentation guidelines.
• -Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• -As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• -Resolving customer complaints.
• -Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• -Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• -Other duties may be assigned

KNOWLEDGE, SKILLS AND ABILITIES :

• -Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• -Ability to write routine reports and correspondence.
• -Ability to speak effectively before groups of customers or employees of an organization.
• -Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• -Ability to use MS word, excel, outlook, and point of sale systems.
• -Ability to communicate effectively in English, both written and oral.
• -Ability to exercise good judgment and decision-making skills.
• -Excellent verbal and written communication skills.
• -Ability to effectively present to moderate size groups.
• -Ability to attend work in a regular and predictable manner.
• -Knowledge of how to supervise others.

KEY RELATIONSHIPS:

• -Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

• -Matric Certificate
• -Minimum 2 years of experience in a leadership role
• -4+ years of retail experience

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