Operations & Business Development Manager [FinTech/Payment Solutions] - immediate start [Johannes...

The successful candidate will be responsible for ensuring all units remain operational and revenue-generating while driving expansion through new retail locations and corporate rental opportunities.

This position suits a proactive individual who is comfortable working in the field, solving operational issues, analysing performance data, and building relationships with key stakeholders.

Key Responsibilities

Business Development

• Generate new business through outbound sales activities, networking, and site visits.
• Secure new retail locations, including shopping centres, airports, and premium venues.
• Grow the corporate rental model across offices, hotels, gyms, and wellness facilities.
• Manage sales opportunities from initial contact through to signed agreements.
• Maintain CRM records, proposals, and pipeline reporting.

Operations Management

• Monitor daily performance, uptime, transactions, and revenue.
• Manage installations, relocations, repairs, and inventory.
• Ensure operational issues are resolved quickly with minimal downtime.
• Maintain strong relationships with landlords, site management, suppliers, and contractors.
• Coordinate logistics and site readiness for new installations.

Reporting & Optimisation

• Produce daily, weekly, and monthly performance reports.
• Analyse site profitability and operational performance.
• Recommend and implement improvements to increase revenue and efficiency.
• Track costs against budgets and profitability targets.

Brand Ambassador Management

• Coordinate staffing and site coverage.
• Train and support Brand Ambassadors.
• Conduct site audits and performance reviews.
• Ensure operational standards are maintained across all locations.

Requirements

Essential

• Minimum 5 years' experience in Operations, Business Development, Account Management, or a related field.
• Proven outbound B2B sales experience.
• Experience managing operations across multiple sites.
• Strong analytical and reporting skills.
• Proficiency in Excel and AI productivity tools.
• Excellent communication and stakeholder management abilities.
• Tech-savvy and comfortable with payment systems and connected devices.
• Valid South African driver's licence and own reliable vehicle.
• Based in Johannesburg and willing to travel nationally.

Advantageous

• Existing relationships within retail, property, hospitality, wellness, or corporate sectors.
• Experience in vending, retail technology, cashless payment, or telemetry environments.
• Experience managing field teams or promotional staff.
• CRM experience (HubSpot, Pipedrive, or similar).
• Start-up or entrepreneurial background.

Non-Negotiables

• Minimum 5 years' relevant experience.
• Demonstrated B2B sales success.
• Hands-on operational approach.
• Own vehicle and valid driver's licence.
• Johannesburg-based.
• Available for after-hours and weekend support when required.

Package

Salary: R40,000 R55,000 CTC (Negotiable)

Commission: Performance-based commission on new business secured

Employment Type: Permanent (3-month probation period)

Location: Johannesburg with national travel

Working Hours: Business hours, plus operational support as required

This is an excellent opportunity for a commercially minded, hands-on professional to play a key role in a fast-growing, technology-driven business.

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