Project & Services Manager

Project & Services Manger

Location: Cape Town

Salary: R38,000 - R44,000 per month (experience dependent)

Reports to: Head of Operations

Ground 2 Tap is looking for a Project & Services Manager to keep project delivery and ongoing service work organised and moving.

This is a hands-on coordination role. You will work closely with clients, field teams, engineers and contractors to make sure people know what needs to happen, teams are ready, and issues are followed through. The role does not involve designing systems or engineering solutions. It calls for someone who can bring plans, people and communication together.

About Ground 2 Tap

Ground 2 Tap designs, installs and maintains engineered water systems for homes and businesses. Our work includes water quality, borehole supply, filtration, pumping, monitoring and ongoing service.

What you will do

• Coordinate project schedules, site readiness, team allocation and contractor requirements.
• Keep project plans, task lists and checklists up to date in ClickUp.
• Track progress and flag delays or capacity issues early.
• Schedule service visits and coordinate technicians based on availability and skills.
• Take ownership of client communication for service issues, working with the technical team when diagnosis is needed.
• Keep clients informed about progress, delays and next steps.
• Follow up on outstanding service invoices.
• Coordinate practical details such as site access and vehicle allocation.

What we are looking for

• Experience in project coordination, service delivery or operations.
• Strong organisation and attention to detail.
• Clear, steady communication with clients and colleagues, especially when plans change.
• The ability to manage several moving parts and follow through without losing sight of the detail.
• Confidence using project management tools. Experience with ClickUp or Gantt charts would be useful.

This role may suit you if:

You enjoy making plans work in the real world. You can keep people aligned, spot what is holding up progress and follow up without creating unnecessary friction.

• This is unlikely to suit someone looking for a design or engineering role.

What We Offer

• Work at the cutting edge of water technology and product development.
• A fast-paced, engineering-led culture.
• A team that values precision, ownership, and curiosity.
• Competitive Salary
• 20 Days leave
• Co-funded Medical Insurance
• Work Location: In person

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